Lead Product Manager

18 Minutes ago • 6 Years + • $149,200 PA - $205,500 PA
Product

Job Description

As Lead Product Manager for Arrival within EA Digital Platform (EADP), you will drive the strategy and development of a proprietary content delivery tool for live services operations. Arrival aims to be a cohesive suite of services for content delivery and player lifecycle management, empowering game teams. You will lead innovation, influence product and game development teams, shape platform capabilities for game engineers, and define streamlined workflows for game producers to scale live operations, ensuring a world-class live services toolkit.
Must Have:
  • Define a compelling live services toolkit strategy to improve developer experience.
  • Represent the live services toolkit owner’s perspective to influence EADP’s product teams.
  • Collaborate with engineering teams to shape technical architecture and design decisions.
  • Set clear objectives and key results (OKRs) to align stakeholders.
  • Collaborate across teams, providing clarity and ensuring effective decision-making.
  • Use metrics and user feedback to guide ongoing innovation and refinement.
  • Bachelor’s Degree and 6+ years experience in product/program management/software development (4+ years in product management).
  • At least 2+ years working with game developer or game producer-facing products.
  • Live Ops experience designing and implementing game mechanics and monetization strategies.
  • Experience defining product and functional specifications.
  • Experience integrating AI technologies.
  • Demonstrated results delivering large-scale enterprise solutions/services.
  • Platform mindset, with an understanding of microservices architecture, REST and gRPC APIs, cloud technologies and developer platforms.
  • Experience leading geo-distributed teams, partners, and cross-team leadership teams.
Perks:
  • Paid time off (3 weeks per year to start)
  • Sick time (80 hours per year in US, 10 days per year in BC)
  • Paid company holidays (16 per year in US)
  • Paid time off to bond with baby (10 weeks in US)
  • Medical/dental/vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) (US)
  • Paid top-up to EI/QPIP benefits for new child (BC)
  • Extended health/dental/vision coverage (BC)
  • Retirement plan (BC)
  • Bonus eligibility
  • Equity eligibility
  • Holistic approach to benefits programs (physical, emotional, financial, career, community wellness)
  • Complimentary games

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Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA’s incredible games and player experiences with high-level platforms like Cloud, Commerce, Data and AI, Gameplay Services, Identity and Social. By providing reusable capabilities that game teams can easily integrate into their work, we let them focus on making some of the best games in the world and creating meaningful relationships with our players. We’re behind the curtain, making it all work together. Come power the future of play with us.

One of EA’s top priorities is to make it easy to use and scale live services operations. EADP is an important contributor to that strategy, and you will play a central part as the product lead for Arrival. Arrival is a proprietary content delivery tool that enables live services operators to manage and deploy game content safely. In its end state, the product will be a cohesive suite of services, pre-integrated with EADP products, for content delivery and player lifecycle management that is easy to use by creatives and works end-to-end, empowering live services teams across EA.

As Product Manager for Arrival, you will report into a Director of Product Management, leading innovation and influencing EADP's product teams and EA's game development teams to develop a world-class live services toolkit. You will shape and implement platform capabilities that make it easier for game engineers to onboard and customize tooling within Arrival’s tooling framework. You will also define and deliver streamlined workflows for game producers to scale live operations.

Responsibilities:

To be effective in this role, we’re looking for someone who has experience in both live operations and the product management of building new software features, systems, or tools.

  • Define a compelling live services toolkit strategy to improve the developer experience on our Platform. To do this, you must understand diverse customer needs and internal product/service provider requirements and balance both from a live services platform owner’s perspective.
  • Represent the live services toolkit owner’s perspective to influence EADP’s product teams to make products easy to use by creating streamlined workflows across products, driving deprecation methodology, and other platform best practices.
  • Collaborate with engineering teams to shape the technical architecture and design decisions, ensuring the creation of scalable platform capabilities and fundamentals.
  • Set clear objectives and key results (OKRs) to align stakeholders across the organization, promoting unity towards shared goals.
  • Collaborate across teams, providing clarity and ensuring effective decision-making.
  • Use metrics and user feedback to guide ongoing innovation and refinement of live services toolkit offerings

Qualifications:

  • Bachelor’s Degree AND 6+ years experience in product management/program management/ software development (of which at least 4+ years are required in product management).
  • At least 2+ years working with game developer or game producer-facing products in a product role. Demonstrated results driving innovation in game development technologies.
  • Live Ops experience designing and implementing game mechanics and monetization strategies (e.g. core loops, battle passes) through direct experience in a game developer role or as a game producer/engineer
  • Experience defining product and functional specifications to create customer value and impact while understanding the technical aspects.
  • Experience integrating AI technologies to enhance product functionality and innovation
  • Demonstrated results delivering large-scale enterprise solutions/services, including roadmap development, product launches, and driving innovation.
  • Platform mindset, with an understanding of microservices architecture, REST and gRPC APIs, cloud technologies and developer platforms.
  • Experience leading geo-distributed teams, partners, and cross-team leadership teams.

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