Lead Product Manager/Associate Director - Product

All about Zeta Suite :

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.

Zeta Tachyon offers:

• Rich digital-first cardholder experiences.
• Native embeddable banking support.
• Hyper-Personalisation Policy Engine to launch segment-of-one card programs.
• Web-based product configurators to launch in days vs. quarters.
• Rapid innovation & extensibility via APIs, event streams, and more.
• Modern & intuitive web-based back office experiences.
• Next-gen regulatory risk & compliance capabilities.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter

The Role

You will be working on Tachyon suite of products

Tachyon is Cloud Native, Cloud Agnostic, API first core accounting system capable of powering any asset (secured and unsecured credit cards, term loans, mortgage etc) or any liability (saving account, current account) product with focus on both retail and corporate banking.

You'll be working closely with the leadership and the rest of the Zeta product team to define, build and scale one or more of below products:

1. Credit card

2. Core accounting

3. Digital payments

Responsibilities

• Planning: Define the product
• Execution: Coordinate actions across the org to enable its success
• Drive product adoption

• Discovery: Research existing demand, explore the problem space through the lenses of viability, feasibility, usability, customer empathy and ethical assumptions
• Get feedback early and often, often co-designing with customers or prospects
• Map solutions to specific opportunities

• Prioritisation: Apply skills from user science, analytics and business acumen to identify customer and user problems.
• Apply the lens of strategy, user goals and Tachyon’s purpose to prioritize problems to solve.

• Communication: Evangelize and communicate the product plan.
• Apply low fidelity design to present vision for solutions to problems.

• Collaboration: Collaborate with engineers and designers to arrive at the detailed solutions to problems.
• Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage.
• Work with Marketing to bring new features to life on various communication touch points

• Execution: Own the roadmap for one or more parts of the product.
• Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations

• Iteration: Design a customer feedback loop and optimism for customer and business success metrics
• Decide what features to change and prioritize iterations based on ROI
• Execute strategies that will drive measurable growth in adoption and engagement

Skills

• At least 8+ years of experience in a Technology Product Management role
• You should have a track record of either marketing or building & shipping high quality Enterprise or SaaS products owning the process end to end
• Formulating product strategy factoring industry trends, market, and competition
• Adapting to complex situations with an aim to achieve business goals
• Building web applications and interfaces with modern UX/UI patterns
• Excellent communication (written and verbal) and interpersonal skills
• An engineering / technical / marketing background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers
• You conceive possibilities, think big picture, but deliver on the details
• Optional - prior experience in payment systems or accounting systems

Experience & Qualifications:

• 10+ yrs of total experience in an engineering and/or product role
• 3+ yrs of experience in shipping successful B2B products and in serving data to customers
• BE/BTech from any reputed engineering institutions, computer science engineering would be preferred.
• Any management degree from a Tier 1/2 institute would be a plus

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success