Product Owner - Payment

The Product Owner - Payments will lead the development and implementation of Razer's payments track, driving strategy, design, and delivery of payment features. This role involves defining the product roadmap, ensuring quality and compliance, and collaborating with cross-functional teams. The ideal candidate will have a deep understanding of the payments landscape, strong technical acumen, and business strategy expertise, focusing on enhancing the payments ecosystem and delivering exceptional user experiences.

Must Have

• Define and communicate product vision and roadmap for payments.
• Stay updated on payment industry trends, regulations, and customer needs.
• Gather and document functional and non-functional requirements.
• Prioritize features based on business value and feasibility.
• Maintain and groom the product backlog.
• Define user stories and acceptance criteria.
• Collaborate with engineering, design, compliance, operations, and business teams.
• Ensure payment features meet global and regional regulatory standards (PSD2, PCI DSS, AML).
• Track key performance metrics and use data insights for improvement.
• Minimum 7 years of experience as a Product Owner/Manager in payments or fintech.
• Strong understanding of payment gateways, operations, and processing ecosystems.
• Proven experience with Agile methodologies and tools (Jira, Confluence).
• Exceptional analytical, organizational, and problem-solving skills.
• Familiarity with various payment methods and settlement processes.
• Strong communication and interpersonal skills.
• Customer-centric mindset.

Good to Have

• Entrepreneurial or startup experience.
• In-depth understanding or working experience in e-commerce & gaming industry.

Perks & Benefits

• Opportunity to make an impact globally
• Work across a global team
• Gamer-centric #LifeAtRazer experience
• Accelerated personal and professional growth
• Certified a Great Place to Work® (US and Singapore)
• Recognized as a Singapore Top Employer

Job Responsibilities/ 工作职责:

The position has a front row seat to impact our Razer Gold product. We are seeking a highly motivated and experienced Product Owner – Payments to lead the development and implementation of our payments track. In this pivotal role, you will be responsible for driving the strategy, design, and delivery of payment features that align with business objectives and customer needs. You will act as a bridge between stakeholders, development teams, and business units, ensuring the successful execution of initiatives that enhance our payments ecosystem.

The ideal candidate will bring a deep understanding of the payments landscape, combining strong technical acumen with business strategy expertise. You will be tasked with identifying market opportunities, setting priorities, and managing the end-to-end product lifecycle. This includes not only defining the product roadmap but also ensuring that every feature meets the highest standards of quality, scalability, and compliance.

You will collaborate closely with engineering, design, compliance, operations, and external partners to build innovative payment solutions that deliver exceptional user experiences. By leveraging data insights and industry trends, you will continuously refine our offerings, ensuring they remain competitive in a rapidly evolving landscape. This role is instrumental in shaping the future of our payments platform and driving its success in the market.

You should be:

• A great communicator – You are able to articulate your thoughts and complex situations in an easily understandable manner and has a good grasp of what content your audience is looking for.
• A problem solver with sense of urgency – You ask the right questions to understand a problem well and you are persistent to get things out of your way as quick as possible to get a problem resolved.
• A team player – You do not work in silo; you have to ability to see how your work affects the rest of your teammates and keep a lookout for them.
• A growth mindset and great curiosity – You are curious by nature to understand things in depth and find yourself always hungry to learn new things.

Essential Duties and Responsibilities

• Define and communicate the product vision and roadmap for the payments track, aligning with business objectives and market opportunities.
• Stay updated on payment industry trends, regulatory requirements, and customer needs to shape the product strategy.
• Collaborate with stakeholders to gather and document functional and non-functional requirements.
• Prioritize features and enhancements based on business value, customer needs, and technical feasibility.
• Maintain and groom the product backlog, ensuring clarity, prioritization, and alignment with the development team.
• Define user stories and acceptance criteria, ensuring all deliverables meet quality standards.
• Work closely with engineering, design, compliance, operations, and business teams to deliver payment features on time and within budget.
• Facilitate communication between technical and non-technical stakeholders.
• Ensure alignment between development efforts and the overall product roadmap.
• Collaborate with legal and compliance teams to ensure all payment features meet global and regional regulatory standards.
• Stay informed about PSD2, PCI DSS, AML, and other relevant compliance frameworks.
• Industry Knowledge: Comprehensive understanding of both established and emerging payment methods, supported by market analysis and industry insights.
• Technical Understanding: In-depth familiarity with digital payment systems and the infrastructure required to support seamless client integration. integration processes operate, with a solid understanding of APIs and services a plus
• Track key performance metrics and use data insights to drive continuous improvement.
• Identify areas for optimization to enhance product performance and customer satisfaction.

Requirements

• Bachelor’s degree in Business, Computer Science, Finance, or a related field.
• Minimum 7 years of experience as a Product Owner, Product Manager, or similar role, preferably in the payments or fintech industry.
• Strong understanding of payment gateways, payment operations, and processing ecosystems.
• Proven experience with Agile methodologies and tools (e.g., Jira, Confluence).
• Exceptional analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Familiarity with payment methods (e.g., cards, e-wallets, bank transfers) and settlement processes.
• Knowledge of regulatory frameworks governing payment systems, such as PSD2 and PCI DSS.
• Strong communication and interpersonal skills, with the ability to influence and collaborate effectively.
• Customer-centric mindset and passion for delivering impactful solutions.
• Experience working in a fast-paced, Agile environment.
• Entrepreneurial or startup experience is a plus.
• In-depth understanding or working experience in e-commerce & gaming industry is a plus.

Pre-Requisites/ 任职要求:

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?

About Us

At Razer, you’ll be at the forefront of the most exciting industry in the world: gaming. As gaming evolves, so does the ecosystem that powers it: hardware, software and services. Guided by our mission “For Gamers. By Gamers.”, we create cutting-edge products and experiences that define the ultimate gameplay. Staying true to our mission, we’re relentlessly pushing boundaries and leading the charge in AI for gaming, shaping the future of the industry. At Razer, you won’t just witness this evolution; you’ll help drive it.

Joining Razer means being part of a global mission to bring gamers closer to the games they love. Whether you’re crafting the next generation of gaming gear or powering our global operations behind the scenes, you’ll take on meaningful work in a truly international, cross-cultural environment. The journey toward Being Phenomenal isn’t always easy, but gamers excel through teamwork, grit, and problem-solving. Our people are what make Razer exceptional. Together, we’ll take Razer to even greater heights.

Razer is proud to be certified a Great Place to Work® in both the United States and Singapore, and recognized as a Singapore Top Employer by the Top Employer Institute, reflecting our commitment to making your journey here a rewarding one.

Equal Opportunity Employer

At Razer, we believe diverse teams build better ideas and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected by the laws of the countries we operate in. We also provide reasonable accommodations where needed — including for disability or religious practices — so every team member can perform and contribute at their best.