Lead System Engineer

As a Lead System Engineer at Razer, you will be a key part of a cross-functional team, managing the full software development lifecycle from conception to deployment. Your role involves planning, designing, implementing, and maintaining new and existing systems and infrastructure. You will ensure reliable delivery of mission-critical infrastructure, focusing on accessibility, monitoring, optimization, and security across production and development environments. This includes server management, network design, security configuration, troubleshooting, and automation.

Must Have

• Deploy, configure, and maintain service's servers.
• Implement and manage regular backup processes.
• Develop and maintain disaster recovery plans.
• Optimize server configurations and performance.
• Design and implement AWS network architectures.
• Configure and manage system security features.
• Monitor network and system performance and security.
• Diagnose and resolve system issues.
• Develop and implement automation scripts (Python / Bash).
• Ensure system and network configuration comply with standards.
• Work closely with other Stakeholders.
• Lead, manage, and mentor the team.
• Bachelor’s degree in computer science, Engineering, or related field.
• At least 10 years of experience in system engineer position.
• Minimum of 5 years of relevant experience in Linux system administration.
• 3 to 5 years’ experience working with Cloud technologies and public cloud such as AWS.
• Experience for network and system design and Virtualization (VMware).
• Experience in containerization (e.g., Docker, Kubernetes).
• Deep understanding of protocols such as DHCP, DNS, HTTP, TCP, LDAP, SMTP, and SNMP.
• Experience in installing, configuring, and maintaining services such as PostgreSQL, MongDB, Nginx, Kafka, ElasticSearch.
• Strong knowledge of system security, and performance tuning.
• Hands-on experience with monitoring system such as Prometheus, Grafana.
• Based in Ho Chi Minh City, Vietnam.

Good to Have

• AWS Certification.
• Network certifications (CCNA, CCNP, JNCIA, JNCIP).
• Working experience in game publishing industry.

Perks & Benefits

• Opportunity to make an impact globally
• Work across a global team
• Gamer-centric #LifeAtRazer experience
• Accelerated growth, personally and professionally
• Inclusive, respectful, and fair workplace
• Reasonable accommodations for disability or religious practices
• Certified a Great Place to Work® in the United States and Singapore
• Recognized as a Singapore Top Employer

As a Lead System Engineer, you'll be part of a cross-function team that's responsible for the full software development life cycle, from conception to deployment. You will be responsible for planning, designing, implementing, and maintaining both new and existing systems and infrastructure. You should be able to reliably deliver mission-critical infrastructure with a focus on accessibility, monitoring, optimization, and security.

Responsibilities:

• Server Management: deploy, configure, and maintain service’s servers to support both production and development environments. Monitor server performance and availability and respond to incidents and outages to ensure minimal disruption.
• Backup and Restore: implement and manage regular backup processes to ensure that service’s data and configurations are securely stored. Develop and maintain disaster recovery plans, including procedures for restoring data and services in case of hardware failures, data corruption, or other emergencies
• Infrastructure Optimization: optimize server configurations and performance to handle high traffic loads and ensure optimal service’s performance
• Network Design: design and implement AWS network architectures, including VPCs in multi-account architecture, NAT gateways, VPN, Direct Connect and Transit Gateway to meet business needs.
• Security: Configure and manage system security features, including security groups, ACLs, VPN tunnels, DNS Firewall, Network Firewalls, Firewall manager to ensure secure access and data protection.
• Monitoring & Optimization: monitor network and system performance and security using AWS CloudWatch, VPC Flow Logs, etc. and optimize network configuration for performance, cost, and reliability.
• Troubleshooting: Diagnose and resolve system issues, including network latency, connectivity problems and security vulnerabilities, ensuring minimal downtime and optimal performance.
• Automation: develop and implement automation scripts (Python / Bash, etc..) to streamline system management tasks and configuration.
• Compliance: ensure system and network configuration comply with industry standards, regulatory requirements, and organizational policies, including data privacy and security regulations.
• Collaboration: work closely with other Stakeholders to design and implement integrated solutions that meet business objectives and enhance overall cloud networking infrastructure
• Team development: lead, manage, and mentor the team, ensuring they have the resources and support needed to succeed. Provide coaching and leadership to help each member develop their skills and advance their career

Preferred Skills and Qualifications:

• Bachelor’s degree in computer science, Engineering, or related field.
• At least 10 years of experience in system engineer position.
• Minimum of 5 years of relevant experience in Linux system administration and distributions, including RedHat, CentOS, Debian, etc.
• 3 to 5 years’ experience working with Cloud technologies and public cloud such as AWS.
• Experience for network and system design and Virtualization (VMware).
• Experience in containerization (e.g., Docker, Kubernetes).
• Deep understanding of protocols such as DHCP, DNS, HTTP, TCP, LDAP, SMTP, and SNMP.
• Experience in installing, configuring, and maintaining services such as PostgreSQL, MongDB, Nginx, Kafka, ElasticSearch, etc.
• Strong knowledge of system security, and performance tuning.
• Hands-on experience with monitoring system such as Prometheus, Grafana.
• Based in Ho Chi Minh City, Vietnam.

Plus:

• AWS Certification.
• Network certifications (CCNA, CCNP, JNCIA, JNCIP)
• Working experience in game publishing industry.

Pre-Requisites:

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?

About Us

At Razer, you’ll be at the forefront of the most exciting industry in the world: gaming. As gaming evolves, so does the ecosystem that powers it: hardware, software and services. Guided by our mission “For Gamers. By Gamers.”, we create cutting-edge products and experiences that define the ultimate gameplay. Staying true to our mission, we’re relentlessly pushing boundaries and leading the charge in AI for gaming, shaping the future of the industry. At Razer, you won’t just witness this evolution; you’ll help drive it.

Joining Razer means being part of a global mission to bring gamers closer to the games they love. Whether you’re crafting the next generation of gaming gear or powering our global operations behind the scenes, you’ll take on meaningful work in a truly international, cross-cultural environment. The journey toward Being Phenomenal isn’t always easy, but gamers excel through teamwork, grit, and problem-solving. Our people are what make Razer exceptional. Together, we’ll take Razer to even greater heights.

Razer is proud to be certified a Great Place to Work® in both the United States and Singapore, and recognized as a Singapore Top Employer by the Top Employer Institute, reflecting our commitment to making your journey here a rewarding one.

Equal Opportunity Employer

At Razer, we believe diverse teams build better ideas and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected by the laws of the countries we operate in. We also provide reasonable accommodations where needed — including for disability or religious practices — so every team member can perform and contribute at their best.