Merchant Risk and Underwriting Specialist

As a Merchant Risk and Underwriting Specialist, you will play a crucial role in assessing and managing risks associated with merchant accounts. You will be responsible for underwriting new merchant applications, conducting risk assessments, and implementing strategies to mitigate potential fraud and financial losses. This role requires strong analytical skills, attention to detail, and a thorough understanding of payment processing regulations and industry best practices.

Job Responsibilities :

• Evaluate merchant applications and conduct comprehensive risk assessments to determine eligibility for account approval.
• Analyze transaction data, financial statements, and other relevant information to assess merchant risk profiles and identify potential red flags.
• Ensure compliance with payment network rules, regulations, and internal policies governing merchant account management and underwriting procedures.
• Monitor merchant accounts for changes in risk profiles and implement appropriate risk management strategies, including account monitoring, limit adjustments, and account closures.
• Perform ODD and periodic reviews of existing merchants to detect suspicious activities.
• Communicate effectively with internal stakeholders, including sales, operations, and risk management teams, to provide insights and recommendations on merchant risk management strategies.
• Maintain accurate and detailed records of merchant underwriting decisions, risk assessments, and account monitoring activities.
• Identify opportunities for process improvement and optimization in merchant risk management practices, driving efficiency and effectiveness.
• Assist in developing and improving underwriting policies, workflows, and documentation.
• Perform shift duties and undertake any other tasks assigned by the management as required.

Pre-Requisites:

• Bachelor’s degree in Finance, Business, Risk Management, or a related field.
• 1-3 years of experience in merchant underwriting, risk assessment, or fraud prevention (eCommerce payments experience is a plus).
• Strong understanding of KYC, KYB, AML, and fraud risk management frameworks.
• Familiarity with payment schemes (Visa, Mastercard, UnionPay) and compliance regulations.
• Proficiency in using risk management tools, payment processing platforms, and CRM systems.
• Analytical mindset with strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Must be willing to perform shift duties and accept any tasks assigned by management as required.