Mfg/Ops Quality Engineer 1

10 Minutes ago • Upto 2 Years
Quality Assurance

Job Description

At Illumina, we are expanding access to genomic technology to realize health equity. This role provides quality assurance support for manufacturing operations, reviewing and aligning activities like Work instructions, Device History Records, Nonconformances, CAPA, RMA, and customer complaint investigations. The engineer ensures compliance with cGMP practices, identifies and resolves quality issues, and works with cross-functional teams to improve operational quality. They also participate in customer complaint investigations and support product risk management.
Good To Have:
  • Bachelor's Degree in Biology, Biochemistry, Chemistry or equivalent field.
  • Experience in the medical devices / IVD / biotech / pharmaceutical industry, or instrument hardware / software integration.
Must Have:
  • Provide quality assurance support for manufacturing operations or field/product quality.
  • Review and align manufacturing operational activities (Work instructions, Device History Records, Nonconformances, CAPA, RMA, customer complaint investigations).
  • Ensure facilities, equipment, materials, processes, and product readiness comply with cGMP practices.
  • Review verification and engineering study reports and identify gaps for GMP compliance.
  • Identify and drive resolution of quality issues in Quality Management System and/or manufacturing operations.
  • Work with cross-functional teams to resolve operational quality issues.
  • Trend, analyze, and monitor key performance indicators.
  • Participate in customer complaints and ensure timely response.
  • Work in accordance with procedures for FDA and ISO third-party audits.
  • Support product risk management activities and ensure quality of project design history files, validation packages, and change orders.
  • Coordinate issue resolution using a risk-based approach.
  • 0-2 years of related experience in manufacturing, quality assurance, and/or process validation in a regulated environment.
  • Good interpersonal, verbal, and written communication skills.
  • Familiarity with 21 CFR 820 and ISO 13485 requirements.
  • Familiarity with words processing, spreadsheets, and presentation tools.
  • Familiarity with failure investigation, technical report writing, data mining, trend analysis, and statistical analysis.
  • Adaptable to fast-paced, dynamic work environment with shifting demands.
  • Ability to operate with high level of independence to investigate and resolve compliance issues, lead projects, plan and implement improvements, and achieve goals.
Perks:
  • Opportunity to impact lives and humanity through genomic technology.
  • Being part of a mission to expand access to genomic technology for health equity.
  • Surrounded by extraordinary people, inspiring leaders, and world-changing projects.
  • Zero-net gap in pay, regardless of gender, ethnicity, or race.
  • Employee Resource Groups (ERG) for career development, cultural awareness, and social responsibility.
  • Inclusive environment where employees feel valued and empowered.

Add these skills to join the top 1% applicants for this job

cross-functional
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What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Responsibilities

  • Provide quality assurance support for manufacturing operations, or field/ product quality.
  • Review and align manufacturing operational activities, such as Work instructions, Device History Records, Nonconformances, CAPA, RMA, and customer complaint investigations.
  • Ensure that facilities, equipment, materials, processes and product readiness comply with cGMP practices.
  • Review verification and engineering study reports and identify gaps for GMP compliance. Develop and execute strategies to close gaps in an efficient, technical, and compliant manner
  • Serve as Quality representative on project teams for reviewing the new product design transfers and/ or line transfers.
  • Identify and drive resolution of quality issues in Quality Management System and/ or manufacturing operations.
  • Work with cross-functional teams to resolve operational quality issues.
  • Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/ management as necessary.
  • Participate in customer complaints and work closely with cross-functional teams to investigation issue and ensure timely response to corporate/ customer.
  • Work in accordance with procedures and integrated program plans to achieve and maintain the required level of product quality in preparation for FDA and ISO third party audits.
  • Support product risk management activities and ensure quality and completeness of project design history files, validation packages, and change orders
  • Coordinate issue resolution using a risk-based approach

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements

  • Bachelor's Degree in Biology, Biochemistry, Chemistry or equivalent field is preferred.
  • 0-2 years of related experience in manufacturing, quality assurance, and/ or process validation in a regulated environment.
  • Experience in the medical devices / IVD / biotech / pharmaceutical industry, or instrument hardware / software integration is an advantage.
  • Good interpersonal, verbal and written communication skills.
  • Familiar with 21 CFR 820 and ISO 13485 requirements.
  • Familiar with words processing, spreadsheets and presentation tools.
  • Familiar with failure investigation, technical report writing, data mining, trend analysis and statistical analysis.
  • Adaptable to fast-paced, dynamic work environment with shifting demands
  • Ability to operate with high level of independence to investigate and resolve compliance issues, lead projects, plan and implement improvements, and achieve goals.

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

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