Murex Front Office & Risk Support Specialist

Job Summary

Synechron is seeking an experienced Murex FO & Risk Support Specialist to join our dynamic team. This role is central to maintaining and supporting Murex platform functionalities related to front-office operations and risk management, with a focus on production support. The individual will collaborate closely with business users and IT teams to resolve complex issues, optimize configurations, and ensure the stability of critical trading and risk systems. By providing expert-level support, this role contributes directly to the organization’s ability to manage market and credit risks effectively, deliver timely business insights, and uphold operational resilience.

Software Requirements

Required Software Proficiency:

• Murex platform (version 3.1 or later) – extensive experience in FO & Risk modules from a production support perspective
• SQL and Database querying tools (Oracle, SQL Server) – strong experience in data analysis and troubleshooting
• Market data management tools and configurations within Murex
• Issue tracking and collaboration tools (e.g., JIRA, ServiceNow)

Preferred Software Skills:

• Familiarity with scripting languages (Python, Shell scripting) for automation
• Version control systems (e.g., Git)
• Cloud platforms (if applicable to client environment)

Overall Responsibilities

• Provide second-line support for Murex front-office and risk modules, ensuring operational stability and performance
• Analyze and troubleshoot issues related to P&L, market risk, credit risk, pricing, simulations, and market data, collaborating with business users to identify root causes
• Manage Murex configurations, including GOM (Global Object Model) setups, static data configurations, and cross-asset class risk settings
• Liaise with business stakeholders and IT teams to resolve complex incidents, queries, and configuration challenges
• Collaborate on incident resolution, change management, and service improvement initiatives
• Document technical procedures, resolutions, and configuration changes for knowledge sharing and audit compliance
• Continuously monitor platform health, performance, and data integrity, proposing proactive solutions for operational risks

Technical Skills (By Category)

Programming Languages:

• Essential: Murex editing languages, SQL
• Preferred: Python, Shell scripting for automation tasks

Databases / Data Management:

• Essential: Oracle, SQL Server – experience with schema design, data queries, and performance tuning
• Preferred: Understand market data integration and static data management in Murex

Cloud Technologies:

• Optional/Preferred: Basic understanding of cloud integrations related to trading platforms, if applicable

Frameworks and Libraries:

• Not applicable, focus on Murex platform and related tools

Development Tools and Methodologies:

• Familiarity with ITSM processes, incident & problem management, Agile/Scrum methodologies

Security Protocols:

• Understanding of access controls, data confidentiality, and system compliance relevant to financial platforms

Experience Requirements

• Minimum of 5+ years’ experience supporting Murex FO & Risk modules in a production environment
• Proven experience in analyzing issues related to P&L, market risk, credit risk, and pricing in a trading systems context
• Strong understanding of GOM configurations, static data setups, and cross-asset risk configurations
• Experience working directly with business lines, traders, risk managers, and IT teams
• Industry background within banking, financial services, or capital markets preferred but not mandatory

Day-to-Day Activities

• Monitor and support Murex FO & Risk modules, identifying and resolving operational issues
• Perform root-cause analysis on incidents related to market data, P&L, and risk calculations
• Fine-tune GOM and static data configurations to optimize system performance and accuracy
• Engage in daily stand-ups, incident reviews, and change implementation meetings
• Collaborate with business users and technical teams to clarify issues and implement fixes
• Conduct system audits and maintain detailed logs of support activities and configuration changes
• Contribute to continuous improvement initiatives for system stability and efficiency

Qualifications

• Bachelor’s degree or higher in Computer Science, Finance, Information Technology, or related field
• Certifications in Murex support, risk management, or related disciplines are a plus
• Prior experience with Murex platform support in financial markets, trading, or risk management environments
• Knowledge of market practices, instruments, and risk concepts across multiple asset classes
• Willingness to engage in ongoing professional development and staying current with Murex updates and industry trends

Professional Competencies

• Strong analytical and problem-solving skills, with a focus on root cause identification
• Effective communication skills to interact clearly with technical and business stakeholders
• Ability to work collaboratively within cross-functional teams and under pressure
• Adaptability to evolving systems, processes, and technology landscapes
• Customer-centric approach, ensuring timely and quality support delivery
• Demonstrated organizational skills for managing multiple issues and priorities efficiently

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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