NCF Account Service Representative

Location(s): Aguascalientes

Job Schedule: Full-time, Hybrid

Education Requirement: High School Diploma

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for a NCF Account Services Analyst to join our team in Aguascalientes

Identifies and helps resolve issues, interacts with various contacts, and identifies opportunities for improvement. Contributes to building brand value and achieving enduring profitable growth.

A Day in the Life:

• Responsible for monitoring all consumer, dealer and vendor correspondence handling and response including insurance tracking, insurance total loss and Quebec loan billing.
• Verifies all documentation (e.g. release, correspondence, accounting items, statement of accounts, etc.). Letters are confidential and contain detailed information and accuracy must be verified.
• Monitors all adjustment processing on loans or leases, due date changes, rewrites, loan auditing, credit bureau updates, transfers of equity, substitutions, parking tickets, extensions and banking information changes and all other account adjustments and changes.
• Monitors the processing of all retail and lease payoffs, terminations, customer payments, insurance collections on physical damage and total loss, return items, account research, account adjustments, bills of sale and Gap Claims.

Who We’re Looking for:

• High School Diploma
• Advanced Office Knowledge
• Time-management skill
• Analytical skills and have an eye for detail and accuracy
• Customer service orientation
• Strong written and verbal communication
• Advanced English Level.
• Ability to perform work onsite at Aguascalientes.

Desired:

• Bachelor´s Degree.

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, crossdepartmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offerings that may vary by location and role.

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets Nissan Internal and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position, you are consenting to this check.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are essential to maximizing the power of each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needs of our employees and customers. We are committed to creating a culture where everyone belongs and feels respected, valued, and heard.

Nissan values inclusion in all areas of our business, striving to mirror the diversity of our customer base and communities. Join us in our commitment to diversity and inclusion.