Network Voice

2 Months ago • 6-9 Years

Job Summary

Job Description

This role involves managing and configuring CUCM, CUBE, and Voice gateways, along with related protocols. The responsibilities include migrating phones from CUCM to Webex, hands-on experience with Cisco Jabber, managing third-party phones in CUCM and Webex, and working with Unity Connection to configure call handlers. The job requires expert troubleshooting skills in networking, specifically in CUCM, UCCX, and voice routing, including packet-level analysis. The candidate will also troubleshoot issues related to Webex phone functionality and connectivity and integrate video conference devices. Capgemini is a global technology transformation partner with a strong focus on digital and sustainable solutions.
Must have:
  • Manage and configure CUCM, CUBE, and Voice gateways.
  • Experience in migrating phones from CUCM to Webex phones.
  • Hands-on experience with Cisco Jabber.

Job Details

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description

  • Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP).
  • Experience in migration phones from CUCM, to Webex phones.
  • Hands on experience in Cisco jabber
  • Experience in managing 3rd party phones in CUCM and Webex
  • Work with Unity Connection, including configuring call handlers.
  •  Perform expert troubleshooting in networking (CUCM, UCCX, and Voice routing areas) down to packet-level analysis.
  • Troubleshoot and resolve issues related to Webex phone functionality, connectivity, and performance.
  • Integrate video conference devices.

Primary skills

  • Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP).
  • Experience in migration phones from CUCM, to Webex phones.
  • Hands on experience in Cisco jabber

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

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