New Accounts Analyst

As a New Accounts Analyst at American Express, you will be responsible for the timely and accurate processing of card applications and providing excellent service to US card applicants/Card Members. This hybrid role involves complete analysis of available data, adhering to procedures, and acting as a brand ambassador. You will also assist audit, internal, and compliance functions and support new initiatives, contributing to the future of American Express.

Must Have

• Timely and accurate processing of card applications
• Provide excellent service to US card applicants/Card Members
• Processing of applications by ensuring complete analysis of available data on profile
• Adhering to outlined procedures
• Ability to connect with customers
• Ability to demonstrate exceptional customer service etiquette
• Understand the bank environment and confidentiality of customer data
• Assist Audit, Internal and Compliance Functions at times of Audits to ensure all control issues are identified and addressed
• Acts as a brand ambassador for the company
• Ability to analyze and suggest improvements on existing processes and procedures
• Ability to work with minimal support
• Candidate should be customer centric
• Support all other day-to-day new account processes and all new initiatives
• Proven ability to craft and implement effective communications plans serving a broad audience
• Effective understanding of employee communications best practice
• Minimum 24 months experience in the current role
• Minimum 2 years of experience in relevant field

Good to Have

• Excellent Communication skills
• Good Analytical Skills with Eye for Details
• Good Interpersonal Skills
• Basic Computer skills mandatory

Perks & Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Work Location Options:

Hybrid

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact on this role?

• Timely And Accurate Processing of Card Applications.
• Provide excellent service to US card applicants/Card Members
• Processing Of Applications by Ensuring Complete Analysis of Available Data on Profile,
• Adhering to outlined Procedures
• Ability to connect with customers and willingness to go beyond the call of duty
• Ability to Demonstrate exceptional customer service etiquette
• Understand the bank environment and confidentiality of customer data
• Assist Audit, Internal and Compliance Functions at times Of Audits to Ensure All Control Issues Are Identified and Addressed.
• Acts as a brand ambassador for the company
• Ability to analyze and suggest improvements on existing processes and procedures.
• Ability to work with minimal support
• Candidate should be customer centric.
• Support All Other Day-To-Day New A/C Processes and All New Initiatives

Minimum Qualifications

• Proven ability to craft and implement effective communications plans serving a broad audience
• Effective understanding of employee communications best practice
• Experience minimum 24 months in the current role
• Functional Skills/Capabilities: Minimum 2 Year Of Experience In relevant field

Preferred Qualifications

• Excellent Communication skills
• Good Analytical Skills with Eye for Details.
• Good Interpersonal Skills.
• Basic Computer skills mandatory

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.