NFL Implementation Coordinator
9 Minutes ago • All levels • $43,000 PA - $57,000 PA
Education
Job Description
The NFL implementation coordinator will be the conduit between the hardware/warehouse team and the NFL operations team. They will work internally with the services operations team and the NFL operations team and externally with the NFL Technology team and contractors. They will be responsible for the rollout of new technology and the maintenance of existing hardware. They will also be responsible for kit builds and installation planning. During busy installation and operational periods, this role may be expected to conduct significant manual work both domestically and internationally.
Good To Have:
- Manual work experience is advantageous but not required
Must Have:
- Creating kit and building lists
- Communicating feedback from both internal and external stakeholders on kit procurement, kit builds, and system installs
- Communicating internally on the status of any implementation-related items, such as procurement timelines, install status, etc
- Planning, preparing and travelling onsite to install systems
- Troubleshooting and resolving hardware issues
- Ensuring relevant data is collected and fed back for issue resolution
- Maintaining hardware stock and coordinating system maintenance
- Creating effective troubleshooting procedures across the business
- Working with the Live Operations team to ensure all hardware quirks are documented and actioned
- Working with the hardware team to ensure that appropriate hardware is procured
- Working in Live Operations to technically guarantee setups
- A strong technical grounding in networking, video/ audio signal flows and other relevant technical fields
- Strong analytical, problem-solving solving and prioritization skills
- Proactive attitude and ability to work on your own initiative
- Willingness to travel and work both domestically and internationally
- Interest in the sports industry and the latest technological innovations in the field
- Ability to work under pressure
- Time management skills
Job Overview
The NFL implementation coordinator will be the conduit between the hardware/warehouse team and the NFL operations team. They will work internally with the services operations team and the NFL operations team and externally with the NFL Technology team and contractors. They will be responsible for the rollout of new technology and the maintenance of existing hardware. They will also be responsible for kit builds and installation planning. During busy installation and operational periods, this role may be expected to conduct significant manual work both domestically and internationally.
Key Responsibilities
- Creating kit and building lists
- Communicating feedback from both internal and external stakeholders on kit procurement, kit builds, and system installs
- Communicating internally on the status of any implementation-related items, such as procurement timelines, install status, etc
- Planning, preparing and travelling onsite to install systems
- Troubleshooting and resolving hardware issues
- Ensuring relevant data is collected and fed back for issue resolution
- Maintaining hardware stock and coordinating system maintenance
- Creating effective troubleshooting procedures across the business
- Working with the Live Operations team to ensure all hardware quirks are documented and actioned
- Working with the hardware team to ensure that appropriate hardware is procured
- Working in Live Operations to technically guarantee setups
Skills, Knowledge, and Requirements
- A strong technical grounding in networking, video/ audio signal flows and other relevant technical fields
- Manual work experience is advantageous but not required
- Strong analytical, problem-solving solving and prioritization skills
- Proactive attitude and ability to work on your own initiative
- Willingness to travel and work both domestically and internationally
- Interest in the sports industry and the latest technological innovations in the field
- Ability to work under pressure
- Time management skills
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