Provide support for service routines, focusing on critical performance analysis to monitor and address deviations. This involves interacting with stakeholders, recording information in systems, and issuing reports according to established governance for each demand type.

Must Have

• Experience in the defined attributions or related scope, subject to inspection approval.
• Graduation in Foreign Trade, Administration, Engineering, Statistics, Systems Analysis, Computer Science, Computer Engineering, Systems Development, or Information Technology Management.
• Regular registration with the respective Class Council is required.
• Advanced knowledge of Office suite software.
• Knowledge of SAP system.
• Knowledge in using BI tools (Power BI and Spotfire) for information processing and management report issuance.
• Knowledge of BW system.

Perks & Benefits

• Inclusive culture
• Diversity initiatives (Women, PWD, Black people, LGBTQIAPN+, Parenthood, Generations groups)

Operations Analyst | Hybrid - Imbetiba/Imboassica

MANDATORY REQUIREMENTS

• Experience in the attributions defined below, or related scope, in this case, subject to inspection approval.

ATTRIBUTIONS

• Provide support for service routines, in the area of critical performance analysis, allowing the monitoring and treatment of deviations found, in interaction with interested parties, recording in the system and issuing reports according to the governance established for each type of demand.

EDUCATION

• Graduation: Foreign Trade, Administration, Engineering, Statistics, Systems Analysis, Computer Science, Computer Engineering, Systems Development or Information Technology Management.
• Regular registration with the respective Class Council is required.

EXPECTED KNOWLEDGE AND SKILLS

• Advanced knowledge of Office suite software;
• Knowledge of the SAP system;
• Knowledge in the use of BI tools (Power BI and Spotfire) for information processing and issuance of management reports;
• Knowledge of the BW system.

WORK REGIME

• Hybrid - Imbetiba/Imboassica;
• 3x weekly;
• 44h weekly.

About CAPCO:

At Capco, we promote an inclusive culture. We value diversity in all its expressions.

We think, together, always about diverse inclusion and social responsibility actions through internal committees managed by our internal community, such as the Women, People with Disabilities, Black People, LGBTQIAPN+, Parenthood, Generations groups, among others.

Our opportunities are for everyone!!!

#LifeAtCapco

NEXT STEPS:

• If you are eager to advance your career with us, apply and await contact from one of our recruiters!