Operations Engineer, ISD Markets

We are looking for an Infrastructure Operations Engineer to join our engineering function supporting critical infrastructure platforms. This role involves deploying, operating, and securing private cloud services and infrastructure. Key responsibilities include maintaining platform stability, building and deploying compute/storage/security infrastructure, leading improvements, troubleshooting, managing incidents, monitoring system health, participating in on-call rotation, and providing technical support in customer environments.

Must Have

• Apply best practices in infrastructure operations to maintain platform stability, reliability, and security.
• Build, configure, and deploy compute, storage, and specialist security infrastructure.
• Lead and deliver improvements to infrastructure systems, including automation, monitoring, and alerting.
• Troubleshoot technical problems and update operational playbooks.
• Manage incidents and participate in blameless retrospectives.
• Monitor system health and performance using observability tools; carry out updates and maintenance.
• Participate in a 24/7 on-call rotation for incident response and escalation.
• Provide technical implementation support in customer environments.
• Collaborate with local support teams and product engineering groups to resolve complex issues.
• Maintain security, backup, and redundancy strategies.
• Write and maintain scripts to increase system efficiency and reduce manual intervention.
• Document manual and automated processes and maintain operational knowledge bases.
• At least 5 years of experience in infrastructure operations, platform engineering, or DevSecOps.
• Strong experience with Red Hat Enterprise Linux operating systems internals and administration and Windows.
• Hands-on experience with VMware technologies, specifically vSphere 7 & 8.
• Experience with VMware vSAN, vCloud Suite, and vRealize Automation.
• Experience with deployment and orchestration technologies (e.g., Docker, Kubernetes, OpenStack, Puppet, Chef, Salt, Ansible, Terraform, Jenkins).
• Scripting skills (e.g., Shell, Python, Perl, Ruby).
• Solid networking knowledge and experience with debugging/troubleshooting.
• Experience designing and deploying On-Prem/Cloud-based solution architectures.

Perks & Benefits

• Healthcare
• Retirement planning
• Paid volunteering days
• Wellbeing initiatives

Role Description:

We are looking for an Infrastructure Operations Engineer to join our engineering function supporting critical infrastructure platforms. You will be a key member of a high-performing team responsible for deploying, operating, and securing private cloud services and infrastructure. This role demands strong technical proficiency, a passion for automation, and a commitment to operational excellence.

Key Responsibilities:

• Apply best practices in infrastructure operations to maintain platform stability, reliability, and security.
• Build, configure, and deploy compute, storage, and specialist security infrastructure in line with standard playbooks.
• Lead and deliver improvements to infrastructure systems, including automation, monitoring, and alerting.
• Troubleshoot technical problems and update operational playbooks to improve future response.
• Manage incidents and participate in blameless retrospectives to drive continuous improvement.
• Monitor system health and performance using observability tools; carry out updates and maintenance to ensure platform security and availability.
• Participate in a 24/7 on-call rotation for incident response and escalation.
• Provide technical implementation support in customer environments, including feasibility assessments for cross-product integrations.
• Collaborate with local support teams and product engineering groups to resolve complex issues.
• Maintain security, backup, and redundancy strategies.
• Write and maintain scripts to increase system efficiency and reduce manual intervention.
• Document manual and automated processes and maintain operational knowledge bases.

Candidate Profile / Key Skills:

• Bachelor’s degree in computer science, Engineering, or a related technical field (or equivalent practical experience), with at least 5 years of experience in infrastructure operations, platform engineering, or DevSecOps.
• Strong experience with Red Hat Enterprise Linux operating systems internals and administration and Windows.
• Hands-on experience with VMware technologies, specifically vSphere 7 & 8.
• Experience with VMware vSAN, vCloud Suite, and vRealize Automation.
• Experience with deployment and orchestration technologies (e.g., Docker, Kubernetes, OpenStack, Puppet, Chef, Salt, Ansible, Terraform, Jenkins).
• Scripting skills (e.g., Shell, Python, Perl, Ruby).
• Solid networking knowledge and experience with debugging/troubleshooting.
• Experience designing and deploying On-Prem/Cloud-based solution architectures.
• Excellent communication and stakeholder management skills.
• Ability to work in a customer-focused, cross-functional environment.

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26).

Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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