Operations Manager
Job Summary
Job Description
At The NewRich Network, we're building a platform for digital entrepreneurs and content creators. We're launching an App Store, a hub for tools and resources. We seek an Operations Manager to design, optimize, and oversee systems for our marketplace. Responsibilities include building operational frameworks, managing app partners, tracking metrics, ensuring compliance, collaborating with teams, managing budgets, and implementing process improvements for scalability. This role is crucial for the success and smooth operation of our growing digital ecosystem.
Must have:
- Build and maintain operational frameworks, policies, and SOPs for our App Store.
- Ensure seamless onboarding, management, and support of app partners/vendors.
- Track and analyze operational metrics (revenue, retention, partner performance).
- Oversee compliance, licensing, and legal requirements for the store.
- Collaborate with Sales, Marketing, and Partnerships teams to align goals.
- Manage budgets and allocate resources effectively.
- Identify and implement process improvements to support scalability.
- 5+ years of experience in operations management, preferably in software, SaaS, or digital marketplaces.
- Proven track record of building systems, processes, and frameworks in a growing company.
- Strong organizational, analytical, and cross-functional collaboration skills.
- System-minded: able to translate complex processes into scalable documentation and workflows.
- Experience working with remote, distributed teams.
- Proficiency in Microsoft Office and project management tools (Notion, Airtable, Asana, Trello, or similar).
Good to have:
- Experience in Software Partnerships, Sales, or Marketing is a strong asset.
Perks:
- Competitive salary + performance-based incentives.
- Flexible, fully remote work.
- Opportunity to shape and scale a new App Store from the ground up.
- Collaborative startup culture with room for professional growth.
11 skills required
Job Details
Description
About Us
At The NewRich Network, we’re building a platform that inspires and empowers digital entrepreneurs and content creators to live the NewRich Lifestyle: doing what you love, building wealth, and maintaining real work-life balance.
We’re launching and scaling our App Store - a hub where creators and entrepreneurs can access tools, apps, and resources to grow their digital businesses. To make this a success, we’re looking for an Operations Manager who can design, optimize, and oversee the systems that keep our marketplace running smoothly.
Responsibilities
- Build and maintain operational frameworks, policies, and SOPs for our App Store.
- Ensure seamless onboarding, management, and support of app partners/vendors.
- Track and analyze operational metrics (revenue, retention, partner performance).
- Oversee compliance, licensing, and legal requirements for the store.
- Collaborate with Sales, Marketing, and Partnerships teams to align goals.
- Manage budgets and allocate resources effectively.
- Identify and implement process improvements to support scalability.
Requirements
- 5+ years of experience in operations management, preferably in software, SaaS, or digital marketplaces.
- Proven track record of building systems, processes, and frameworks in a growing company.
- Strong organizational, analytical, and cross-functional collaboration skills.
- System-minded: able to translate complex processes into scalable documentation and workflows.
- Experience working with remote, distributed teams.
- Proficiency in Microsoft Office and project management tools (Notion, Airtable, Asana, Trello, or similar).
- Experience in Software Partnerships, Sales, or Marketing is a strong asset.
Benefits
- Competitive salary + performance-based incentives.
- Flexible, fully remote work.
- Opportunity to shape and scale a new App Store from the ground up.
- Collaborative startup culture with room for professional growth.
Excited about this role?
Explore more at https://newrich.com/
We’d love to hear from you!
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