Overseas Community Operations Manager

1 Year ago • 1 Years +
Community Management

Job Description

The role involves developing and executing community operation strategies and goals based on project characteristics and schedules. Responsibilities include managing SNS and community platforms in target regions, enhancing user reviews and word-of-mouth, and creating and managing content distribution aligned with product updates, regional characteristics, and local events. The position also focuses on designing incentive programs, including creator discovery and development, to encourage the continuous creation of high-quality content.
Good To Have:
  • Overseas long-term stay or study abroad experience.
  • Familiarity with Japanese or Korean community operation methods.
Must Have:
  • Fluent in Japanese or Korean and knowledgeable about Japanese/Korean culture.
  • Over 1 year of overseas community operation experience.
  • Proficient in games (PC/mobile); familiarity with 2D content and shooting games is a plus.
  • Excellent communication and language skills for cross-team collaboration.

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What the Role Entails

【仕事内容】

  • プロジェクトの特性や進行スケジュールに基づき、コミュニティ運営戦略および目標を策定し、実行します;

  • 該当地域のSNSやコミュニティプラットフォームの運営を担当し、ユーザーからの評価や口コミを継続的に維持・向上させます;

  • 製品バージョンの更新スケジュール、地域特性やローカルイベントに応じたコンテンツ戦略を立案し、コンテンツ制作・配信を進行管理します;

  • 製品状況に応じて、クリエイター発掘・育成を含むインセンティブ施策を設計し、優良コンテンツの継続的な創出を促します。

Who We Look For

【応募要件】

  • 日本語または韓国語が堪能で、かつ日韓文化に精通している方。現地での長期滞在や留学経験がある方は優遇;

  • 1年以上の海外コミュニティ運営経験を有し、日本または韓国のコミュニティ運営手法に詳しい方;

  • ゲーム好きで、PC・モバイル問わず豊富なゲーム経験をお持ちの方。特に二次元コンテンツやシューティングジャンルの上級プレイヤーは歓迎;

  • 優れたコミュニケーション能力と言語表現力を持ち、チームを跨いだ協働ができる方。

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

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