Part-time Customer Service
Job Description
- Quickly and efficiently answer customer questions via phone, email, chat, and social media.
- Resolve complaints and ensure they are prevented in the future.
- Act proactively and assess customer needs to come up with solutions directly.
- Collaborate with your team and colleagues in the store to achieve optimal results.
- Create extra sales opportunities by effectively using your product knowledge.
- MBO4 work/thinking level or higher.
- Fluent in Dutch, with excellent grammar and spelling.
- Great and accurate typing skills.
- Basic knowledge of the English language (A1-A2).
- Flexible.
- Result-oriented, social, and loves a dynamic environment.
- Available at least every other week on Saturday.
- Strong communication and self-confidence.
- Attractive bonuses up to a full extra month's salary per year.
- Annual staff parties and team outings.
- 20% discount on all our products.
- Flexibility: To work partially from home.
- Travel allowance from 10 km commuting.
- Pension insurance.
- 25 vacation days.
- Bicycle lease plan.
- Internal training and career opportunities.
- Lunch provided at the head office.
- Opportunity to work partially from home.
Job Description
Are you a go-getter with a clear focus on results? 🎯 Are you looking for a dynamic workplace where you can switch quickly and have a direct impact on the company's success? Then the position of Customer Service Employee is the challenge for you!
Job Requirements
What we offer you:
Working is more than a job – it's your chance to grow, learn, and make an impact! You work in an energetic environment with a team that achieves success together. 🎉 You can be yourself; we are open, honest, and straightforward, and you get the chance to express your opinion. Making mistakes? No problem – as long as you learn from them! 🔥 It's the perfect place for those looking for a varied, flexible job with plenty of opportunities for the future.
Furthermore, we offer:
- Attractive bonuses up to a full extra month's salary per year 💰 We celebrate successes with annual staff parties and team outings.
- 20% discount on all our products 🛍️
- Flexibility: To work partially from home.
- Travel allowance from 10 km commuting 🚗
- Pension insurance, 25 vacation days, and a bicycle lease plan. 🚴♀️
- We invest in your growth and help you achieve your ambitions through internal training and career opportunities.
- Lunch provided at the head office.
- The possibility to work partially from home.
What will you do?
In this role, you are the direct point of contact for our customers and provide the best customer service through various channels. You ensure that customers are helped quickly and that their problems are effectively resolved. Your focus is on efficiency, customer satisfaction, and achieving concrete results.
Your main responsibilities:
- Quickly and efficiently answer customer questions via phone, email, chat, and social media.
- Resolve complaints and ensure they are prevented in the future.
- Act proactively and assess customer needs to come up with solutions directly.
- Collaborate with your team and colleagues in the store to achieve optimal results.
- Create extra sales opportunities by effectively using your product knowledge.
What you bring:
- You have MBO4 work/thinking level or higher 🎓
- You speak and write fluent Dutch, and master grammar and spelling excellently.
- You are someone with great and accurate typing skills.
- You have basic knowledge of the English language (A1-A2).
- Flexibility is key for you.
- You are result-oriented, social, and love a dynamic environment.
- Availability: You are available to work at least every other week on Saturday.
- Strong communication and self-confidence. You know exactly how to approach and convince customers with your self-confidence.
Is this your next challenge?
Apply today! 📩
For questions, you can send us an email at HRNL@jysk.com. We are happy to help you! 🙏
We will contact you soon and use two tests to get a better picture of you. Afterwards, if suitable, an interview will follow at our head office. 📝
Additional information:
We want to involve everyone, regardless of age, gender identity, race, sexual orientation, physical or mental abilities, ethnicity, and experience. If you want to know more, visit our website.
For more information, visit our ‘Working at’ page.
Let’s go! 🚀
Additional information
Has grown from one store in 1979 to more than 3,000 stores worldwide today, and we believe that our employees are the key to that success!
That is why we strive to offer development and career opportunities.
Our values - Entrepreneur, Colleague, and Company Spirit – express the behavior and attitude we expect from each other within our organization. We believe in delegating, giving freedom, and taking responsibility to motivate and develop our employees in the best possible way.
We want to involve everyone, regardless of age, gender identity, race, sexual orientation, physical or mental abilities, ethnicity, and experience. Together, we create an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Because a great mix of thoughts, talents, and unique personalities makes us a stronger team.
For more information, visit our ‘Working at’ page.
- [](https://youtu.be/6kM4KjMr0AQ "Videos to watch")
Job location
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