Customer Service Supporter

Job description

Are you a go-getter with a clear focus on results? 🎯 Are you looking for a dynamic workplace where you can switch quickly and have a direct impact on the company's success? Then the position of Customer Service Employee at JYSK is the challenge for you!

Job requirements

What we offer you:

Working at JYSK is more than a job – it's your chance to grow, learn and make an impact! You work in an energetic environment with a team that achieves success together. 🎉 At JYSK you can be yourself; we are open, honest and straightforward and you get the chance to give your opinion. Making mistakes? No problem – as long as you learn from them! 🔥 It is the perfect place for those looking for a varied, flexible job with plenty of opportunities for the future.

We also offer:

• Attractive bonuses up to a full extra monthly salary per year 💰 We celebrate successes with annual staff parties and team outings.
• 20% discount on all our products 🛍️
• Flexibility: To work partially from home.
• Travel allowance from 10 km commuting 🚗
• Pension insurance, 25 vacation days and a bicycle lease plan. 🚴‍♀️
• We invest in your growth and help you realize your ambitions through internal training and career opportunities.
• Lunch provided at the head office
• The possibility to work partially from home

What will you do?

In this role, you are the direct point of contact for our customers and provide the best customer service through various channels. You ensure that customers are helped quickly and that their problems are effectively solved. Your focus is on efficiency, customer satisfaction and achieving concrete results.

Your main responsibilities:

• Quickly and efficiently answer customer questions via phone, e-mail, chat and social media.
• Resolve complaints and ensure they are prevented in the future.
• Act proactively and assess customer needs to immediately come up with solutions.
• Collaborate with your team and colleagues in the store to achieve optimal results.
• Create additional sales opportunities by effectively using your product knowledge.

What you bring:

• You have MBO4 work/thinking level or higher 🎓
• You speak and write fluent Dutch, and have excellent grammar and spelling.
• You are someone with great and accurate typing skills.
• You have basic knowledge of the English language (A1-A2)
• Flexibility is key for you
• You are results-oriented, social and love a dynamic environment.
• Availability: You are available to work at least every other Saturday.
• Strong communication and self-confidence. You know exactly how to approach customers and convince them with your self-confidence.

Is this your next challenge?

Apply today! 📩

For questions, you can send us an e-mail at HRNL@jysk.com. We are happy to help you! 🙏

We will contact you quickly and use two tests to get a better picture of you. Afterwards, if suitable, a job interview will follow at our head office. 📝

Additional information:

JYSK wants to involve everyone, regardless of age, gender identity, race, sexual orientation, physical or mental abilities, ethnicity and experience. If you want to know more, visit our website.

For more information, visit our ‘Working at JYSK’ page.

Let’s go! 🚀