People Advisor (Onboarding & Relocation)

We’re looking for a People Advisor (Onboarding and Relocation) to join our award winning team in Middlesbrough (UK), home to the beautiful North Yorkshire coastline and countryside. 

As a People Advisor (Onboarding and Relocation) at Double Eleven, you’ll ensure seamless transitions for employees and their families relocating to our Middlesbrough studio, both domestically and internationally. For this on-site only role, you'll create personalised relocation plans, work within a dynamic People Team and engage in diverse HR activities to help diversify your skill set. Our employee-centric culture prioritises well-being, professional development and work-life balance. 

As a global gaming company, we've enabled millions to conquer Minecraft Dungeons, battle in Rust Console Edition and create new adventures in Fallout 76. 

Recently, we collaborated with Rockstar Games to bring Red Dead Redemption to the Nintendo Switch and PlayStation 4 as well as partnered with Obsidian Entertainment on Grounded: Fully Yoked Edition for Nintendo Switch and PlayStation 4 and 5. 

Double Eleven is a place where our people come first. Our 400-person team proudly represents over 30 nationalities.

We strive to avoid crunch, we offer flexible working hours to allow you to truly enjoy work/life balance whilst making great games and any overtime is always planned, optional and paid. 

We can support UK relocation and have both a dedicated People and Operation teams on standby to assist you. On this occasion, we’re unable to sponsor a visa for this role. 

What you’ll be doing

•  Coordinate and Manage Relocation - Oversee the relocation process for employees and their families, ensuring a seamless transition to Middlesbrough
• Employee Needs Assessment - Understand and assess employee needs, providing guidance on housing, transportation, and local community services, in collaboration with internal support teams
• Vendor Relationship Management - Develop and maintain relationships with relocation service providers to ensure high-quality service delivery
• Policy and Program Development - Assist with the creation and implementation of relocation policies and programs
• Compliance and Documentation - Ensure compliance with company policies and regulations related to relocation, including aftercare following their arrival. Maintain accurate and up-to-date records of relocation activities
• Legislation Awareness - Stay proactive in keeping up-to-date with changes in legislation relevant to UK Visa, Immigration and relocation
• System Maintenance -  Ensure the day-to-day maintenance of our sponsor management system (SMS) , keeping records accurate and ensuring the business is compliant with relevant legislative requirements
• On-going Support - Provide ongoing support to employees throughout the relocation process including aftercare following their arrival
• General HR Support - Support generalist HR activities on an ad-hoc basis depending on  business need

What we’re looking for

• Strong knowledge of relocation processes, policies and regulations
• Demonstrable knowledge and experience with employees needing visa related support
• Excellent communication and interpersonal skills
• Highly organised with the ability to manage multiple tasks and priorities
• Strong problem-solving and decision-making abilities
• Proficiency in Microsoft Office suite, G Suite, and other relevant software applications
• Previous experience in a similar role and knowledge of the local Middlesbrough area would be advantageous

If you are passionate about helping others and enjoy working in a collaborative team environment, we encourage you to apply.

 Qualifications

• All relevant qualifications considered
• We can provide training and support on visa and immigration to ensure this knowledge stays up to date

 What to expect

Some of our benefits include:

Working life at Double Eleven 

• Start your day any time between 8:00am and 10:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• Opportunity to apply for hybrid working  (up to 2 days working from home per week) 
• 28 days annual leave (20 days annual leave + 8 days bank holiday) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonuses 
• 5 additional days annual leave for 5 years service and a further 5 days annual leave for your 10 years service milestone
• A brand new, state-of-the-art studio facilities that includes a market hall serving nutritious, subsidised meals, round-the-clock gym access, an auditorium and more
• Free breakfast options, juice, hot drinks and fruit
• Employee referral bonus (up to £2000!)
• Cycle to Work scheme
• Free game codes, game swag and merchandise
• Family-friendly leave available
• Christmas Saving Scheme
• Free parking
• Best-in-class tools and workflows so you can focus on creativity

Professional development and wellbeing

• Vitality Private Healthcare, discounts and rewards for you, your spouse and children (upon the successful completion of your 6 month probationary period) 
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support from our Learning team
• Access to an accredited Academy providing professional qualifications (and access to 500 UK discounts and offers via TOTUM when registered as a student) 
• A dedicated Workplace Experience team responsible for work environments, workplace and quality of employee life services to help foster collaboration, creativity and innovation
• In-studio wellbeing programmes and People team support

Team life 

• Free activities via our Bus Tours programme (where on occasion, partners and children are welcome to join you) 
• Many team events to celebrate team and game milestones
• Sponsored team activities including football, basketball, book club, movie club and more 
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Ways to reach us

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com