Platform Engineering Manager

JOB OVERVIEW

Plan A Technologies is looking for an experienced Platform Engineering Manager to lead our DevOps, infrastructure, and internal tools teams. In this role, you’ll define and scale the platform architecture that powers our high-performance, high-availability systems across both cloud and on-premise deployments.

You’ll be responsible for setting the strategy for CI/CD pipelines, observability, automation, security, and infrastructure reliability. This is a high-impact role ideal for someone who thrives in fast-paced environments, understands modern DevOps practices, and has a passion for building platforms that accelerate developer productivity and product stability. This is an exciting job with room for significant career growth.

Please Note: You must have at least 7+ years of experience in platform/DevOps/SRE roles, with at least 2 years in a people or technical leadership role to be considered.

JOB RESPONSIBILITY

• Lead and grow the platform engineering team, which includes DevOps engineers, site reliability engineers, and infrastructure developers across geographies.
• Define and evolve WDTS’s CI/CD pipelines, artifact management, and environment provisioning strategies for both cloud-based and casino-deployed systems.
• Own and improve our cloud/on-premise infrastructure footprint, working with hybrid architectures (e.g., AWS, on-site servers, edge nodes).
• Champion Infrastructure as Code (IaC) using tools like Terraform, Ansible, or Pulumi.
• Develop and enforce observability standards (monitoring, alerting, SLOs/SLIs), and lead incident response and postmortem processes.
• Collaborate with product engineering to ensure seamless build, test, deploy workflows and reduce lead time from code to production.
• Optimize and secure infrastructure for performance, scalability, redundancy, and compliance (e.g., for regulated gaming environments).
• Guide architectural decisions regarding deployment topologies, secrets management, data replication, and failover strategies.
• Establish governance for access control, environment segregation, and secure credentials handling.
• Track and manage infrastructure spend; optimize for cost without compromising reliability or compliance.

EXPERIENCE

• Bachelor’s degree in electrical engineering, Electronics Engineering, or a related field required; Master’s degree preferred.
• 7+ years of experience in platform/DevOps/SRE roles, with at least 2 years in a people or technical leadership role.
• Hands-on experience with CI/CD tools (e.g., GitHub Actions, Jenkins, GitLab CI), Docker, and Kubernetes.
• Deep understanding of cloud infrastructure (AWS, GCP, or Azure) and experience supporting on-premise or edge deployments.
• Familiarity with configuration management and infrastructure automation tools like Terraform, Ansible, Helm.
• Experience deploying, scaling, and monitoring high-availability systems across multiple environments.
• Strong grasp of networking, service meshes, VPNs, and secure inter-service communication.
• Proven ability to work cross-functionally with developers, QA, product, and compliance teams.
• Excellent written and verbal communication skills — fluent in English, and the ability to clearly document architectures, processes, and decisions.
• Must have an organized and analytical working style, and the ability to plan your own work.
• Initiative and drive to do great things.

Nice to have:

• Experience supporting IoT or hybrid edge-cloud systems (especially in regulated or mission-critical industries).
• Exposure to observability stacks (Prometheus, Grafana, ELK, Datadog).
• Familiarity with security and compliance frameworks relevant to gaming or financial industries (GLI, PCI-DSS, ISO 27001).
• Background in casino systems, gaming hardware/software integration, or embedded platforms.

ABOUT THE COMPANY/BENEFITS

Plan A Technologies is an American software development and technology advisory firm that brings top-tier engineering talent to clients around the world. Our software engineers tackle custom product development projects, staff augmentation, major integrations and upgrades, and much more. The team is far more hands-on than the giant outsourcing shops, but still big enough to handle major enterprise clients.

Read more about us here: www.PlanAtechnologies.com

Great colleagues and an upbeat work environment: You'll join an excellent team of supportive engineers and project managers who work hard but don't ever compete with each other.

Benefits: Vacation, Brand New Laptop, and More: You’ll get a generous vacation schedule and other goodies.

If this sounds like you, we'd love to hear from you!