Player Experience Manager

1 Day ago • 2 Years +

About the job

Summary_{By Outscal}

Player Experience Manager responsible for providing top-notch customer service, managing VIP communities, social media pages, and app/play store copywriting. Must have 2+ years of experience in customer support/customer success and be a native English speaker.

Description

As a Player Experience representative, you will be the first point of contact to our millions of players worldwide through multiple channels.

While giving top-notch customer service is our team’s main goal - we also manage the VIP community, Social Media pages, and App/Play store copywriting.

We are looking for a team player who wants to grow with us.

Hybrid, Full time job (5 days a week, Sunday and Friday- must)

That's you:

High level of multitasking
Excellent interpersonal and communication skills
High-level understanding/interest in social gaming
Problem-solving approach
Get-things-done personality
Creative
High level of written communication skills
Attention to detail

Requirements

2+ years of experience in customer support/customer success - Must
Native/mother tongue level in English - Must
Experience in managing social media pages - Advantage
Experience in creating social media content/marketing content - Advantage
Experience with ASO/SEO - Advantage

3 skills required for this role

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About The Company

Ilyon

6 Active Jobs

Ilyon is a leading mobile games developer and publisher of casual games with hundreds of millions of downloads in Google Play and App Store.

The company was founded in 2013 by a team of game developers and artists who are passionate about developing unique and enjoyable mobile games. Our games are loved by mobile users all over the world, and we are continuously working to add more fun games to our pool.