Principal Full Stack Engineer, AI Platform & Agents

Join Wolters Kluwer as a Principal Full Stack Engineer on the GenAI Platform & Agents team. This role involves building a central GenAI Platform to empower product teams with scalable capabilities for rapid AI agent development, validation, and deployment. You will also drive the development of impactful AI agents, such as UpToDate Expert AI. This high-autonomy, high-impact position requires designing and shipping full-stack systems, shaping platform capabilities, and mentoring less experienced engineers within a dynamic 100-engineer team.

Must Have

• Design and implement full-stack applications, AI agents, and platform components
• Build developer tooling, CI/CD, and observability for safe, fast iteration
• Apply secure SDLC and privacy-by-design practices
• Collaborate with product, UX, and domain experts to deliver customer-focused solutions
• Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value
• Lead by example, drive architecture, mentor engineers, and take ownership of larger projects
• 8+ years of professional software engineering experience
• Strong full-stack development skills and cloud experience (AWS/Azure/GCP)
• Expertise in AI Agent development/evaluation, Backend/Frontend development, Cloud services, CI/CD, Infrastructure as Code, SRE, Quality engineering/testing strategy, Secure SDLC, and privacy by design
• Proven track record delivering secure, reliable, cloud-native systems to production
• Excellent problem-solving, ownership, and cross-functional communication

Good to Have

• Proven ability to deliver software products independently or as part of a small, fast-paced team
• Experience taking AI agents from concept to production, including safety evaluations and iterative testing
• Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch
• Worked on traditional ML tasks like training, deployment, and monitoring
• Understand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation
• Familiarity with regulatory frameworks such as SOC2, HIPAA

Perks & Benefits

• Well-being benefits providing tools, programs, and resources to help employees feel healthy, happy, safe, and prosperous
• Commitment to maintaining and enhancing employee well-being, recognized with Ragan’s Top Places to Work for Employee Wellbeing award

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About this role

Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries.

You'll join a 100-engineer team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, you'll take problems from concept to production, mentor less experienced engineers, and lead by example. You'll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents.

Flagship Agent: UpToDate Expert AI

In Health, we’re launching UpToDate Expert AI—a medical research and clinical reasoning agent that transforms the world’s most widely used point‑of‑care knowledge resource into a real‑time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load—while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale.

What you’ll do

• Design and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment.
• Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry).
• Apply secure SDLC and privacy‑by‑design practices (threat modeling, least privilege).
• Collaborate with product, UX, and domain experts to deliver customer‑focused solutions with measurable outcomes.
• Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value—faster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query.
• Lead by example and be heavily hands-on: drive architecture, mentor engineers, and take ownership of larger projects.

Minimum qualifications

• 8+ years of professional software engineering experience.
• Strong full‑stack development skills and cloud experience (AWS/Azure/GCP).
• Expert in at least one, and proficient across the others:
• AI Agent development and evaluation
• Backend development
• Frontend development
• Cloud services (AWS/Azure/GCP)
• CI/CD and Infrastructure as Code
• Site Reliability Engineering (SRE)
• Quality engineering / testing strategy
• Secure SDLC and privacy by design
• Proven track record delivering secure, reliable, cloud‑native systems to production.
• Excellent problem‑solving, ownership, and cross‑functional communication.

Nice to have

• Proven ability to deliver software products independently or as part of a small, fast-paced team.
• Experience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement.
• Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch.
• Worked on traditional ML tasks like training, deployment, and monitoring.
• Understand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation.
• Familiarity with regulatory frameworks such as SOC2, HIPAA, etc.

Stages

• 15‑minute intro screen
• 2× live coding in your preferred language
• 1× systems design
• 1× presentation of past work

Timeline: Typically 2–4 weeks

Your first months

• Month 1: Deep-dive into one platform component most aligned with your expertise; ship small improvements while ramping up.
• After onboarding: We’ll align on a high-impact area that fits your strengths and ambitions.

To apply:

Please submit your resume along with a brief cover letter that includes a “Statement of Exceptional Work.” In your cover letter, highlight one of your most impactful projects by addressing the following:

• Your role and the problem space you were working in
• The technical and product challenges you faced, and how you addressed them
• The measurable impact of your work (e.g., metrics, outcomes, improvements)

This will help us better understand your approach to solving complex problems and the value you bring to the team.

Please do not include any proprietary or confidential information in your submission