Process Improvement Senior Associate

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management.

In financial operations at PwC, you will focus on managing financial processes and confirming compliance with regulations. You will handle tasks such as financial reporting, budgeting, and risk management.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Smart Process Center team you will facilitate process improvement initiatives and develop thorough process documentation. As a Senior Associate you will engage in global transformation projects, utilizing your skills in process mapping and stakeholder communication to enhance operational effectiveness.

Responsibilities

• Facilitate process improvement initiatives across various projects
• Develop and maintain thorough process documentation
• Engage with stakeholders to gather requirements and feedback
• Utilize process mapping techniques to enhance operational workflows
• Analyze trends and data to inform process enhancements
• Lead working sessions to define clear end-to-end use journeys
• Mentor team members on practices in process improvement
• Uphold standards of quality and effectiveness in every deliverable
• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

What You Must Have

• High School Diploma
• 3 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Bachelor's Degree in Business Administration
• Lean Six Sigma Black Belt certification
• Designing innovative solutions using Design Thinking
• Skilled in process mapping tools like Visio and Lucidchart
• Utilizing Lean and Kaizen for process improvement
• Excelling in Microsoft Applications including Teams and Excel
• Demonstrating active listening and team leadership skills
• Simplifying complex messages for clear communication
• Evaluating business operations for efficiency and effectiveness

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Not Specified

Job Posting End Date