Process Review - Internal Audit
Job Summary
Job Description
Paytm is seeking an Internal Audit professional to perform process walkthroughs, identify risks, and implement controls. The role involves conducting business-wise risk assessments, finalizing audit reports, and analyzing data for trends and opportunities. Key responsibilities include identifying cost-saving measures, defining issues, suggesting remedial actions, and following up on recommendations. The role also requires conducting internal investigations, root cause analysis, and adapting to a dynamic environment. The ideal candidate will have experience in internal or operational audit, possess strong risk and control concepts, and be proficient in data analysis and writing SOPs. Excellent communication and stakeholder management skills are essential.
Must have:
- Perform process walkthroughs and implement controls.
- Conduct business risk assessments and submit reports.
- Analyze data for trends and opportunities.
- Identify cost-saving opportunities.
- Suggest remedial actions and process improvements.
- Demonstrate ability to research issues and trends.
- Conduct internal investigations and root cause analysis.
- Minimum 3 years of relevant experience.
- Understanding of risk and control concepts.
- Process-oriented with experience writing SOPs.
- Practical exposure to data analysis.
- Internal stakeholder engagement.
- Good verbal and written communication skills.
- Excellent team player.
Good to have:
- Experience in payment industry is highly preferred.
- Familiarity with IT tools and audit techniques.
- Ability to take stakeholders along.
- Experience on cost optimization projects.
- Strong people management exposure.
- Love for simplifying.
- Growth Mindset.
- Willingness to experiment and improve.
Perks:
- Collaborative output driven program.
- Improve average revenue per use.
- Solid 360 feedback.
- Respect earned from peers and manager.
4 skills required
Job Details
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the role:
1. Perform process walkthroughs to identify key risk and able to implement controls
against the same.
2. Performing business wise Risk Assessments cum audit, finalizing and submitting the
report to senior management and relevant stakeholders.
3. Developing insightful analysis about business and their strategic and operational
implications.
4. Analyze data from multiple angles, looking for trends that highlight areas of
concerns or opportunities.
5. Identification of cost saving/reduction opportunities.
6. Ensure that identified bugs/issues are well defined and root causes are identified.
7. Suggest remedial action plan (incident or systemic)/ process improvement points for
rectifying the gaps identified.
8. Interface with the business for rigorous follow up for implementation of the
recommendation and providing support for the same.
9. Demonstrating the ability to research issues, trends, benchmark study etc. via
external sources.
10. Performing Internal Investigation and conducting Root Cause Analysis of the
Investigation Instances.
11. Open to work in a dynamic environment.
Expectations/ Requirements
1. Preferably Chartered Accountant/ MBA (with Minimum 3 years of relevant
experience in internal audit/ operation audit (preferably from reputed consulting
firm)/candidate from Payment Industry is highly preferred
2. Understanding of risk and control concepts, identify gaps and suggest best practices
3. Processes oriented and have hands on experience in writing SOP’s/ Policies
4. Practical exposures to Data Analysis and familiarity with IT tools and audit
techniques
5. Internal Stakeholder Engagement
6. Good verbal & written communication skills for coordinating across teams
7. Excellent team player, comfortable with working with all levels within the company
Superpowers/ Skills that will help you succeed in this role
1. Ability to take internal and external stakeholders along
2. Must have worked on cost optimization projects
3. Strong people management exposure
4. Love for simplifying
5. Growth Mindset
6. Willingness to experiment and improve continuously
Education: Must be a qualified CA or MBA
Why join us
1. A collaborative output driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360 feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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