Product Designer
Job Summary
Job Description
We are seeking a Product Designer to drive product innovation by creating elegant and impactful user experiences. You will tackle complex design challenges, working on projects that directly impact customers and the business. This role involves leading the design of key initiatives, collaborating with cross-functional teams and senior leadership, and shaping the future of Gojek's product offerings. Responsibilities include leading the design process from ideation to execution, collaborating with product managers and engineers, designing flows and wireframes, and pitching ideas to senior leadership. Partnering with user researchers to understand and solve interface problems is also key.
Must have:
- Minimum 4 years of Product Design experience.
- Strong portfolio showcasing user-centered design.
- Proficiency in Sketch, Figma, and Protopie.
- Experience with user research and usability testing.
- Ability to manage multiple tasks and stakeholders.
- Structured problem-solving and decision articulation.
Good to have:
- Background in business-facing products preferred.
- Good storytelling skills.
9 skills required
Job Details
About the Role
We are seeking a Product Designer to drive product innovation by creating elegant and impactful user experiences. You'll tackle complex design challenges, working on projects that have a direct impact on our customers and our business. You'll lead the design of key initiatives, collaborate with cross-functional teams and senior leadership directly, and help define the future of Gojek's product offerings. If you are someone who loves solving complex problems and lives and breathes user experience, we look forward to hearing from you.
What You Will Do
- Lead the design process from ideation to execution for initiatives within the business unit.
- Collaborate with product managers, engineers, and other stakeholders to create user-centered designs.
- Design the flow and develop wireframes, incorporating business requirements, market analysis, quantitative and qualitative research findings, technical limitations, customer feedback, and usability criteria.
- Pitch and present ideas and initiatives directly to senior leadership.
- Partner with user researchers and influence insight studies related to the discovery and understanding of unresolved interface problems and needs.
What You Will Need
- Minimum 4 years of Product Design experience.
- A strong portfolio showcasing your expertise in user-centered design, including case studies of successful projects. Background in business-facing products would be preferred.
- Proficiency in design tools such as Sketch, Figma and prototyping tools like Protopie.
- Experience conducting user research and usability testing is highly valued.
- Assertive and timely in delivering multiple tasks and managing stakeholders.
- Sharp and structured in defining problems and articulating decisions/design visions.
- Good storytelling skills is a plus.
About the Team
Since our humble beginnings in 2015 as a small team of 15 designers, we’ve expanded in tandem with Gojek’s growth, bringing over 24 different products to life. Along the way, we’ve tackled numerous challenges, from refining our design processes to fostering a design-centric philosophy company-wide. Our journey has been one of continuous evolution, improving the quality of our outcomes, expanding our influence within the organization, and relentlessly advocating for our customers.
Today, our Gojek Design Team is made up of around a hundred designers spread across two countries and six teams. Our members come from a wide range of backgrounds and are experts in Graphic Design, Product Design, UX Writing, Illustration, Research and Motion Design. Together we envision, create, and support products and services that meaningfully improve the lives of our customers. Head on and apply to be part of this journey with us!
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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