Company Description

Part of the InPost group, we are the leader in out-of-home delivery in Europe (and proud of it).

197 million, that's a lot... of parcels that our 2100 employees pamper every year!

More ecological, closer, more innovative, Mondial Relay brings a smile to its customers, but not only.

Behind the scenes, a good atmosphere leads the dance. And what about our company project?

Challenging, exciting, driven by a team that has PEPS.

Here, every person counts. Every idea is heard. We look forward to hearing yours!

Apply, send, smile.

Job Description

To strengthen our teams, we are recruiting a Product Development Manager.

You will play a key role in the design, development, and implementation of our products and services, as well as in the continuous improvement of our commercial offerings.

Main missions:

1. Product and service development:

• Design new services for national and international markets.
• Develop business cases and map processes.
• Coordinate inter-team relations (Operations, Network, Sales, Marketing).
• Develop service launch plans.

2. Product management:

• Assume the role of Product Owner for commercial products.
• Approve and provide opinions on changes in operational processes.
• Update and develop commercial offers.

3. Strategic collaboration:

• Work with the Pricing team to evaluate pricing policies and propose increases and evaluations for new solutions.
• Participate in project management in the implementation of new products and strategic projects as a product expert.
• Collaborate with product managers in other markets to exchange knowledge and create global solutions.

4. Customer expertise:

• Participate in meetings with clients, lead webinars, training, and other discussion panels.

5. Technological and commercial coordination:

• Collaborate with the Tech team on business requirements and roadmaps.
• Coordinate tests and sales campaigns.
• Analyze the market and competition, organize field research and tests.

6. Document management and communication:

• Ensure changes in terms and conditions from a commercial perspective.
• Coordinate changes in documentation (contracts, offers, price lists).
• Implement knowledge bases, training, and onboarding in the commercial field.
• Ensure internal communication within the Sales environment.

Qualifications

• Significant experience in product and service development, ideally in the logistics or technology sector.
• Proven project management and leadership skills.
• Excellent communication and cross-team collaboration skills.
• Ability to work in a dynamic environment and manage multiple projects simultaneously.
• Proficiency in English

Ready to send a SMILE? Don't wait any longer, join us!

Additional Information

In a great working atmosphere, you will be proud to be part of our company project.

And if you join our community of Relayeuses and Relayeurs, you will benefit from:

• individual variable remuneration
• participation and profit-sharing bonuses
• a collaborative work mode, based on autonomy and responsibility
• professional development opportunities throughout your career

Our recruitment process:

1. If your CV is pre-selected, phone exchange with the recruitment team.

2. If positive, recruitment interview with your future manager.

3. Possibility of a 2nd interview with N+2 depending on the position.

4. Validation & integration: welcome to Mondial Relay!

As part of our diversity and inclusion policy, we guarantee compliance with non-discrimination rules in hiring and are committed to supporting people far from employment.

Job Location

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