Product Management Cross-Portfolio Liaison

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Our product management team is responsible for the definition of our next generation mission critical group communications system strategy, go-to-market approach and product roadmap. The team interacts with development and UI/UX teams based in Copenhagen, Cork, Krakow and the Chicago area. We are spread across the US with a concentration in Chicago. We utilize an Agile development process and incorporate continuous feedback from our customers.

Job Description

Motorola Solutions is looking for a dynamic Product Liaison to join a high energy, collaborative team working on cutting edge solutions for public safety and commercial customers’ communications and workflow application needs. This team has end-to-end ownership of the definition, planning, delivery and sunset of the entire portfolio. Members drive product & solution direction across engineering, sales, marketing, supply chain, services and field engineering.

The Product Management Cross-Portfolio Liaison is responsible for maintaining relationships with the other product portfolios outside of ASTRO LMR to continue to drive Motorola’s integration story. The candidate will communicate regularly with product managers, sales, and go-to-market leaders in the other portfolios to ensure both parties have the required information to continue to integrate and deliver on customer expectations.

Responsibilities:

• Responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the development team will build.
• Work with other product portfolios to prioritize new feature enhancements and differentiators in the ASTRO Sites Portfolio.
• Define financial goals, including product cost and cost to deliver services.
• Perform Voice of Customer sessions regularly to ensure new integrations are meeting the needs of the customer base.
• Drive complex strategic projects to completion and successfully communicate the results to key stakeholders.
• Manage risks and resolve issues that affect release scope, schedule and quality.
• Collecting, curating, and promoting the most relevant ideas into initiatives. Prioritizing initiatives to achieve key objectives for the product line and business.
• Gather continuous VOS (voice of sales) and ensuring this is seamlessly integrated into the product planning and development processes.
• Support the organizations that help bring the product to market and work directly with customers including procurement, marketing, sales, training and support services.
• Act as the customer advocate to deliver a product to solve their problems.

Our culture

As a product manager on our team, you must have the ability to apply an entrepreneurial mind-set in a large commercial enterprise. We celebrate a culture of innovation and work closely with our engineering colleagues to create solutions that truly impact the communities we serve. We have a customer-first mentality in word and deed, with the ability to quick turn market feedback into our production environment, enabled by a modern, agile devops process and a microservice based cloud solution. Since not all Public Safety customers have access to this cloud solution, on-premise solutions will also require strategy, vision and development to serve our entire customer base.

We value team members who are willing to wear many hats, who take personal initiative, anticipating what needs to be done, and resolving problems before they emerge; but who are also willing to ask for help, to assist others and work together. We truly believe that engaged employees perform the best, so we ensure all feel a sense of ownership in their work by providing them with meaningful projects in an inclusive environment where all voices are listened to with respect. Although we do work hard, we also like to have fun while doing so.

Desired Traits

• Must enjoy spending time in the public safety and commercial markets to understand the customers’ needs, and be able to provide direction and priorities to development engineering teams.
• Ability to analyze market and competitive conditions and lay out a product vision that is differentiated and delivers unique value based on customer demands.
• Clearly articulate the business value to management and key stakeholders in a concise and compelling manner, so they understand the intent behind the new product or product release.
• Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff.
• Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment.
• Strong ability to lead by influencing others within and outside of the organization.
• Proactive, enthusiastic attitude toward challenging problems.
• We value getting things done. We don’t value talking things to death.

Preferred Qualified Skills:

• Experience developing and validating market problems based on industry experience and contact with customers and stakeholders.
• Strong understanding of the software development life cycle and technical acumen to communicate effectively with development engineering and our technical end users is required.
• Strong analytical skills.
• Experience within Public Safety & Federal markets desired.
• Experience launching products to international and federal markets desired.
• Familiarity with cloud services (Azure, AWS, or Google Cloud Platform) desired.
• Knowledge of ASTRO or Project 25 (P25) is a plus.

Basic Requirements

• Bachelor's Degree required.
• 3+ years experience in product management, engineering, sales, or product marketing.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes