Product Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Product Manager, you will have the opportunity to collaborate with outstanding colleagues who share a passion for innovation and flawless execution.

What You’ll Do

• Define and maintain a product roadmap that aligns with the product space and the company's overall strategy
• Identify and prioritize customer needs through market research and user feedback
• Define product requirements, features, and functionality
• Manage and prioritize product backlog based on business value and ROI
• Work closely with designers, developers, and other stakeholders to ensure successful product development
• Develop and implement product launch plans and go-to-market strategies
• Define and supervise performance metrics for products and monitor customer feedback to inform product improvements and updates
• Work with account management and marketing teams to ensure successful product adoption and growth
• Develop and maintain a deep understanding of the competitive and client landscape, market trends and emerging technologies
• Partner with business unit customers, IT technology and support staff, Security & Risk management, external clients and vendors to define and maintain the overall product portfolio
• Create and maintain comprehensive product and process documentation

What We’re Looking For

• Bachelor's degree in business, Computer Science, Engineering, or related experience will be considered
• MBA a plus
• 5 years+ travel technology product management delivering global product offerings
• Demonstrated experience in product lifecycle management and project management
• Strong analytical and problem-solving skills
• A data-driven and customer-oriented mindset that guides your decision making and problem solving.
• A passion for building innovative and user-centric products.
• A collaborative and agile approach that enables you to work effectively with cross-functional teams
• Excellent communication, presentation and interpersonal skills that allow you to influence and persuade others.
• Excellent communication with the ability to work with international & distributed teams
• Ability to thrive in a fast-paced and ambitious environment
• Familiarity with technical architecture of scalable systems
• Familiarity with travel management systems - travel e-commerce, OLTA, OBT, and non GDS API’s

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!