Product Manager

We are seeking a talented individual to join our Operations & Technology team at Marsh. This role will be based in our Phoenix, AZ office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Product Manager, you will play a key role in creating innovative digital experiences for Marsh clients and clients globally.

We will count on you to:

• Champion the strategic product development process, prioritizing customer needs
• Write user stories for engineering, design, and analytics teams.
• Collaborate with Product, Engineering, Design, Sales, Partner Management, Marketing, and others to craft and deliver best-in-class digital insurance experiences.
• Apply insights from qualitative customer and marketplace research and data analysis to continuously inform new feature prioritization and ongoing enhancements.
• Proactively identify and evangelize product best practices globally.
• Play a key role in advancing the culture of the organization.

What you need to have:

• 2+ years of product management experience
• 1+ years of experience managing a data product or using data (e.g., Tableau, Google Analytics, Hive, SQL) to deeply explore trends and drivers, thereby facilitating well-informed business choices.
• Hands-on experience in partnering with engineering teams on agile product delivery and documenting requirements (e.g., user stories).
• Excellent oral and written communication skills.
• A creative problem solver who can address challenges, adapt to changing circumstances, and make strategic adjustments to optimize product outcomes.

What makes you stand out:

• Experience in conducting customer research and analytics to understand customer sentiment and pain points, and leveraging them to make product decisions.
• Ability to thrive in change, and having a passion to harness the energy of a fast-paced environment to create meaningful customer and business value.
• A strong bias toward action, and obsessing over knowing your customers better to remove friction from their experiences.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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