Product Manager Community

3 Months ago • 3 Years + • Product Management

Job Summary

Job Description

As a Product Manager Community (m/f/d), you will play a key role in shaping and developing our community of doctors, creating an environment that generates real added value in the digital health industry. This involves coordinating and prioritizing cross-functional activities, leading projects focused on community growth and engagement, and planning local community programs. You will also be responsible for developing community leaders, testing new connection methods, and managing the doctor verification process. Additionally, you will devise strategies to increase engagement, manage product updates, and organize community events. You will support the development of new platform features, acting as the primary point of contact for community members and ensuring open and friendly support.
Must have:
  • At least 3 years of community management experience
  • Strong project management skills
  • Ability to align community goals with business objectives
  • Entrepreneurial and growth mindset
  • High independence and personal responsibility
  • Strong communication and interpersonal skills
  • Fluent in German and English
Good to have:
  • Experience with community events
  • Experience with online engagement
  • Experience with distributed communities
  • Medical background
Perks:
  • Flexible working hours
  • Remote work options (Germany-wide)
  • Hybrid work options
  • Monthly allowance for personal needs
  • 200 euro allowance for home office setup
  • Job bike leasing
  • Attractive employee discounts
  • Subsidies for company pension schemes
  • Physical and mental health workshops
  • Company health management
  • Employee Assistance Program
  • 30 days of vacation
  • Sabbatical opportunities
  • Paid social day for volunteering

Job Details

Description

Position at WebMD

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. 

Als Product Manager Community (m/w/d) trägst du maßgeblich zur Gestaltung und Weiterentwicklung unserer Ärzte Community bei und schaffst eine Umgebung, die echten Mehrwert in der Digital Health Branche schafft. Dabei entscheidest du, wo du arbeitest: Deutschlandweit aus dem Homeoffice, an einem unserer Standorte in Konstanz bzw. München oder eine hybride Mischung.
DAS ERWARTET DICH
  • Du bist das primäre Bindeglied zwischen coliquio und der Community und koordinierst und priorisierst funktionsübergreifende Aktivitäten und Maßnahmen für die Community.
  • Du leitest Projekte und Initiativen mit Fokus auf Wachstum und Engagement der Community von der Planung bis zur Umsetzung. 
  • Planung und Durchführung lokaler Community-Programme
Wachstum der Community:
  • Entwicklung von Community-Leader, aus der Community heraus, die durch Beiträge, Meinungen und Aktivität das Engagement der Community steigern.
  • Testen neuer Methoden zur Vernetzung von Community-Leader in der DACH-Region.
  • Verantwortung der Verifizierung von neuen Ärzten im Registrierungsprozess
Engagement Steigerung der Community:
  • Entwicklung effektiver Initiativen und Content-Strategien, um das Engagement innerhalb der Community zu fördern und den Austausch anzuregen
  • Informieren und Austausch mit den Community-Leadern über alle wichtigen Produktänderungen und Übermittlung des Feedbacks zu Produkten und Features an die relevanten internen Stakeholder
  • Organisation und Leitung von effektiven Community-Veranstaltungen, sowohl online als auch persönlich
Auswirkungen auf die Community: 
  • Du unterstützt die Entwicklung, Durchführung und Skalierung neuer Plattform Features und Journeys, mit Fokus auf die Community und beschleunigst durch den Austausch mit den Community-Leader den GoTo Market.
  • Als erster Ansprechpartner der Community-Mitglieder unterstützt Du offen und freundlich bei allen Belangen




DAS BRINGST DU MIT
  • Mindestens 3 Jahre Erfahrung im Community-Management - Erfahrung mit Community-Veranstaltungen, Online-Engagement oder verteilten Communities ist ebenfalls hilfreich.
  • Ausgeprägte Projektmanagementfähigkeiten mit Erfahrung in der Leitung von Programmen und Prozessen. 
  • Fähigkeit, Community durch eine strategische Geschäftsperspektive zu betrachten und Community-Ziele mit Geschäftszielen abzustimmen.
  • Unternehmerisches, lösungsorientiertes und wachstumsorientiertes Denken 
  • Hohe Selbstständigkeit und Eigenverantwortung 
  • Ausgeprägte verbale Kommunikation und zwischenmenschliche Fähigkeiten
  • Fließend Deutsch und Englisch
  • Medizinischer Hintergrund von Vorteil



DAS BIETEN WIR DIR Ein Bild, das Grafiken, Grafikdesign, Clipart, Design enthält.Automatisch generierte Beschreibung
  • Flexibilität: Du stehst nicht so auf Nine-to-Five und Anwesenheitspflicht im Büro? Kein Problem! Bei uns kannst du dir deine Arbeitszeit individuell so einteilen, wie es für dich und dein Team am besten passt und durch unser deutschlandweites Remotekonzept dort arbeiten, wo du willst
  • Impact: Du willst mit deiner Arbeit echten Mehrwert schaffen? Bei uns hast du die Chance dazu! Mit deiner Arbeit an relevanten Digital Health Themen, treibst du aktiv die Digitalisierung im Healthcare-Bereich voran, verbesserst die Kommunikation zwischen Pharma und Ärzteschaft und damit letztendlich die Behandlung von Patientinnen und Patienten.  
  • New Work – The New Normal: Du suchst nach einer Kultur, die geprägt ist von Eigenverantwortung, Transparenz und Kommunikation auf Augenhöhe? Dann bist du bei uns goldrichtig! Bereichere uns mit deinen eigenen Ideen (z.B. beim Hackathon), gestalte coliquio proaktiv mit und sei Teil der Mission, die Kommunikation der Ärzte untereinander zu verbessern.
  • Goodies: Ein Obstkorb als Benefit ist für dich selbstverständlich? Für uns auch! Bei uns bekommst du jeden Monat einen Zuschuss, den du nach deinen Bedürfnissen verwenden kannst (z.B. beim Einkaufen, Tanken, Freizeit u.v.m.), einen 200 Euro Zuschuss zur Einrichtung deines Traum-Homeoffice-Arbeitsplatzes, Jobrad Leasing, attraktive Mitarbeiterrabatte und vieles mehr.
  • Fürsorge: An apple a day keeps the doctor away? Wir setzen auf andere Angebote! Zuschüsse zur betrieblichen Altersvorsorge, Workshops zur physischen & psychischen Gesundheit, aber auch ein funktionierendes Betriebliches Gesundheitsmanagement (BGM) und ein Employee Assistance Program (externe Beratung und Unterstützung) sind bei coliquio nicht mehr wegzudenken.
  • Freizeit: Zu wenig Zeit für Erholung? Nicht bei uns! Wir legen großen Wert auf eine ausgewogene Work-Life-Balance und bieten dir neben 30 Tagen Urlaub auch die Chance auf ein Sabbatical sowie auf einen bezahlten Social Day, bei dem du dich ehrenamtlich engagieren kannst.

DAS MACHEN WIR BEI COLIQUIO
coliquio ist mit 190.000 angemeldeten Usern die größte Community für Ärztinnen und Ärzte im deutschsprachigen Raum. In agilen, crossfunktionalen Teams entwickeln wir Projekte und neue Produkte mit einem klaren Ziel: Mehr Dialog für bessere Medizin - innerhalb der Ärzteschaft, aber auch zwischen der Ärzteschaft und der Pharmaindustrie. Wir schaffen eine Umgebung, in der praxisrelevantes, medizinisches Wissen einfach zugänglich und dann verfügbar ist, wenn es auch wirklich benötigt wird.
Mit Einreichen deiner Bewerbung bestätigst du, die Datenschutzrichtlinien zur Kenntnis genommen zu haben.
As a Product Manager Community (m/f/d), you will play a key role in shaping and developing our community of doctors and creating an environment that generates real added value in the digital health industry. You decide where you work: Germany-wide from your home office, at one of our locations in Constance or Munich or a hybrid mix.

 

WHAT YOU CAN EXPECT:
- You are the primary link between coliquio and the community and coordinate and prioritize cross-functional activities and measures for the community.
- Lead projects and initiatives with a focus on community growth and engagement from planning to implementation 
- Planning and implementation of local community programs
Growth of the community:
- Developing community leaders, from within the community, that increase community engagement through contributions, opinions and activity.
- Testing new methods to connect community leaders in the DACH region.
- Responsibility for verifying new doctors in the registration process
Increase community engagement:
- Develop effective initiatives and content strategies to drive engagement within the community and encourage sharing
- Inform and engage with community leaders on all major product changes and communicate feedback on products and features to relevant internal stakeholders
- Organize and lead effective community events, both online and in-person
Impact on the community: 
- You will support the development, execution and scaling of new platform features and journeys, with a focus on the community and accelerate the GoTo Market by engaging with community leaders.
- As the first point of contact for community members, you provide open and friendly support in all matters

 

WHAT YOU BRING TO THE TABLE:
- At least 3 years of experience in community management - experience with community events, online engagement or distributed communities is also helpful.
- Strong project management skills with experience leading programs and processes. 
- Ability to view community through a strategic business perspective and align community goals with business goals.
- Entrepreneurial, solution-oriented and growth mindset 
- High degree of independence and personal responsibility 
- Strong verbal communication and interpersonal skills
- Fluent in German and English
- Medical background an advantage

 

WHAT WE OFFER YOU:
  • Flexibility: Not a fan of nine-to-five and compulsory office attendance? No problem! With us, you can organize your working hours to suit you and your team and work wherever you want thanks to our Germany-wide remote concept.
  • New Work - The New Normal: Are you looking for a culture that is characterized by personal responsibility, transparency and open communication and in which agile methods and a modern work organization are used? Then you've come to the right place! Enrich us with your own ideas (e.g. at the hackathon), proactively help shape coliquio and be part of the mission to improve communication between doctors.
  • Free time: No time for relaxation? Not with us! We attach great importance to a good work-life balance and, in addition to 30 days' vacation, we also offer you the chance to take a sabbatical and a paid social day where you can volunteer.
  • Goodies: A fruit basket as a benefit is a matter of course for you? For us too! With us, you will receive a monthly allowance that you can use according to your needs (e.g. for shopping, refueling, leisure time and much more), a 200 euro allowance to set up your dream home office workstation, job bike leasing, attractive employee discounts and much more.
  • Welfare: An apple a day keeps the doctor away? We rely on other offers! Subsidies for company pension schemes, workshops on physical and mental health, but also a functioning company health management (BGM) and an Employee Assistance Program (external advice and support) are indispensable at coliquio.
  • Further development: Is it important to you to be able to develop professionally and personally in your job? Then come to coliquio! With us, you have the opportunity to work proactively on your development and we will support you in achieving your individual goals.

 

WHAT WE DO AT COLIQUIO:
With 190,000 registered users, coliquio is the largest community for doctors in the German-speaking world. In agile, cross-functional teams, we develop projects and new products with a clear goal: more dialog for better medicine - within the medical profession, but also between the medical profession and the pharmaceutical industry. We create an environment in which medical knowledge relevant to practice is easily accessible and available when needed.

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About The Company

The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, WebMDRx, Medscape Education, Frontline Medical Communications, MedSims, MediQuality, QxMD, Vitals.com, Jobson Healthcare, and WebMD Magazine. WebMD and our network of sites and mobile applications for consumers help them take an active role in managing their own health and wellness. Medscape and our network of sites and mobile applications for healthcare professionals help them improve their clinical knowledge and practice of medicine. In addition, WebMD Health Services provides customizable health and wellness solutions for employers and health plans that help them improve the health of their employee and plan participant populations.

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