Product Owner (Employee Experience Platform) - Senior

Overview:

SOFTSWISS is looking for a Product Owner - Employee Experience Platform to lead the strategy and development of our internal platform for employees. The Platform started as a branded merch store, but today it’s much more: recognition, gamification, onboarding, and cultural activations. We’re building a digital product that unites multiple elements of employee experience in one place. We need a Product Owner who knows how to manage platforms, design gamified user flows, and calculate the economics behind engagement.

Purpose of the role:

As the Product Owner of the Employee Experience Platform, you’ll own the platform end to end: shaping its roadmap and backlog, ensuring smooth collaboration with development, design, and PX&C, building gamification mechanics and unit economics that actually work, and delivering features that make employee experience tangible. Your goal is to turn Employee Experience Platform into a central touchpoint where employees connect with our culture, learn about our products, recognize each other, and enjoy a modern digital workplace every day.

Key responsibilities:

• Own and evolve the product strategy and backlog: features, UX improvements, drops, campaigns.
• Collaborate closely with development, design, and PX&C teams to drive platform growth.
• Design and validate gamification mechanics (tokens, badges, challenges, levels) to boost recognition and engagement.
• Build and track the unit economics of the platform: token circulation, redemption rates, cost per engagement, ROI.
• Partner with Finance and Analytics to make sure gamification and monetization models are sustainable.
• Ensure smooth daily operations: assortment, logistics, integrations.
• Gather feedback and run research to improve platform usability and employee experience.
• Track and report key metrics: platform usage, recognition participation, onboarding completion, etc.
• Align the platform with employee journey together with Onboarding team, People Experience, HRBP, Talent Development, and leaders across functions.
• Lead a small team: set goals, coach, and keep focus on the big picture.

Required Experience:

• 5+ years in product management or managing digital platforms.
• Background in e-commerce, marketplaces, or gamified platforms.
• Strong analytical skills with proven ability to calculate and optimize unit economics.
• Solid knowledge of Agile/Scrum, UX, and customer journey mapping.
• Excellent English skills.

Nice to have:

• Experience with loyalty programs, internal economies, or gamification design.
• HR-tech or employee engagement platform experience.
• Understanding of logistics and e-commerce operations.
• Russian language is a strong plus.

Our Benefits:

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports program compensation
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events.