Production Service Engineer

Adobe is seeking a UNIX Administrator with strong technical, process, and automation skills to join its High-Performance Cloud Operations Team. This role involves daily administration of Linux and Unix servers in a business application environment, including system administration tasks, software/hardware support, configuration, and monitoring. The administrator will also support business applications, ensuring overall operability, resiliency, performance, and capacity of production services. The ideal candidate should have excellent Linux/Unix administration experience and customer relation skills.

Must Have

• Responsible for daily administration of Linux and Unix servers.
• Monitor trouble ticket queue, perform system troubleshooting, hardware and software system changes.
• Scripting, patching, system performance monitoring, system sizing, system integration, upgrade implementation, hardware diagnostics and on call support.
• Work with application administrators to fix and fine-tune applications.
• Guide application administrators in standard processes related to using underlying UNIX infrastructure.
• Maintain all system documentation.
• Excellent hands-on experience with RHEL/CentOS/SUSE including lvm device configuration and management, Kickstart/ Jumpstart, Yum/Satellite, networking.
• Proficiency in shell or Python scripting for automation.
• Demonstrable ability to perform UNIX builds such as RHEL and SUSE.
• Working knowledge of VMware vCenter, System imaging, TCP/IP functionality, networking, Remote administration systems (iLOM, ILO or iDRAC).
• Knowledge of HP & Dell rack-mount server hardware.
• Good communication skills and ability to work individually or within a team.

Good to Have

• Working knowledge of AIX.
• Experience with configuration management tools such as SaltStack, Chef or Ansible.

Perks & Benefits

• Exceptional employee experiences
• Respect and equal opportunity
• New ideas encouraged from everywhere
• Exceptional work environment recognized globally
• Colleagues committed to growth through Check-In approach
• Meaningful benefits
• Equal Employment Opportunity employer (non-discrimination)
• Accommodations for disability or special needs

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The challenge

Adobe is seeking as UNIX Administrator with excellent technical, process and automation skills to be part of High-Performance Cloud Operations Team.

As an Infrastructure Administrator, this person is responsible for the daily administration of Linux and Unix servers in a business application environment. This includes general system administration tasks, software and hardware support, system configuration, system monitoring. This person must have excellent Linux/Unix administration experience, with customer relation skills. Candidate should be able to work with business application administrators, helping solve their applications and guide them with standard methodologies. Candidate must be able to express thoughts clearly and capable of working in a team or as a sole contributor. Individual should be self-motivated with very good communication skills. Main point responsible for the overall operability, resiliency, performance, and capacity of owned production services.

What you’ll do

• System Administration –This person would be responsible for the day-to-day administration of all Linux based servers. This includes monitoring the trouble ticket queue, system troubleshooting, hardware and software system changes, scripting, patching, system performance monitoring, system sizing, system integration, upgrade implementation, hardware diagnostics and on call support.
• Application support –This person would work with application administrators to help fix and fine-tune applications and also if required guide application administrators in standard processes related to using the underlying UNIX infrastructure.
• Documentation –Maintain all system documentation.

What is needed to succeed

• Excellent hands on experience with RHEL/CentOS/SUSE including lvm device configuration and management, Kickstart/ Jumpstart, Yum/Satellite, networking etc.
• Good at scripting – shell or Python for automation
• Demonstrable ability to perform UNIX builds such as RHEL and SUSE
• Working knowledge of VMware vCenter, System imaging, TCP/IP functionality, networking, Remote administration systems (iLOM, ILO or iDRAC) a must
• HP & Dell rack-mount server hardware knowledge
• Must have good communication skills and ability to work individually, within a team.
• Working knowledge of AIX, Configuration management tool such as SaltStack, Chef or Ansible would be a plus.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $155,200 -- $289,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $200,200 - $289,900

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.