About the Role
As the Manager of Operations, you’ll be at the forefront of driving operational excellence across our organization. You’ll lead multiple teams and departments to optimize processes, enhance efficiency, and ensure that every aspect of our operations meets the highest standards of quality and performance.
Key Responsibilities
- Lead, mentor, and develop high-performing teams across fulfillment, logistics, warehousing, and production.
- Design and implement strategic initiatives that streamline workflows and improve productivity.
- Monitor and analyze key performance indicators (KPIs) to identify trends, gaps, and opportunities for improvement.
- Coordinate cross-functional projects to enhance collaboration and operational alignment.
- Ensure adherence to company policies, safety standards, and industry regulations.
- Develop and manage operational budgets, resource plans, and cost-control initiatives.
- Conduct regular training programs to strengthen staff skills and promote continuous learning.
- Oversee inventory management, demand planning, and supply chain optimization.
- Manage vendor relationships to ensure reliable delivery of goods and services.
- Facilitate effective communication across departments to achieve organizational goals.
Skills & Qualifications
- Leadership: Proven ability to inspire, develop, and manage diverse teams.
- Strategic Thinking: Skilled at designing and executing long-term operational strategies.
- Performance Management: Strong analytical skills to track and improve operational KPIs.
- Cross-functional Collaboration: Adept at managing initiatives that span multiple departments.
- Compliance Knowledge: Understanding of relevant operational and industry regulations.
- Financial Acumen: Expertise in budgeting, forecasting, and resource allocation.
- Training & Development: Experience in designing impactful training programs.
- Vendor & Supply Chain Management: Strong relationship-building and negotiation skills.
For more details please contact Carl Rigby at carl.rigby@wolterskluwer.com
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.