Customer Master Data Associate

Join Wolters Kluwer as a Customer Master Data Specialist. You will be responsible for maintaining and updating customer master records in SAP, ensuring data accuracy and integrity across systems. This involves creating, updating, and validating records, performing quality checks, and collaborating with cross-functional teams. You will also support data migration, cleansing, and enrichment projects, and generate reports to ensure high data quality and system performance.

Must Have

• Create, update, and maintain customer master records in SAP in alignment with company data standards and governance policies.
• Ensure data accuracy, completeness, and consistency across all relevant systems and business units.
• Perform data validation and quality checks, identifying and resolving discrepancies or duplicate records.
• Support cross-functional teams (Sales, Finance, Customer Service) by providing accurate and timely customer data.
• Collaborate with Master Data Governance (MDG) or IT teams to improve data processes and system performance.
• Assist in data migration, cleansing, and enrichment projects as needed.
• Generate and analyze reports or metrics related to customer master data performance and quality.
• Bachelor’s degree in finance or related field.
• Familiarity with transaction verification procedures and compliance standards.
• Experience with ERP systems such as NetSuite/SAP systems.
• Proficient with Microsoft Office Suite applications including Word, Excel and Outlook.
• Proficient in English.
• Clear and effective communication skills for responding to customer inquiries.

Good to Have

• Previous experience in accounts receivable (AR) management

Perks & Benefits

• Room for personal development through external, internal training tools and learning and development program #GROW
• Annual incentive plan based on division financial performance and your seniority
• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year
• Corporate Health Insurance
• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)
• Up to 28 days of annual leave based on seniority
• Strong Work from Home culture and consideration for punctual needs
• Flexible working schedule
• Opportunity to contribute to the development of own products and software solutions

Be the difference | If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Read more about our work here.

About the Role:

We are looking for a detail-oriented Customer Master Data Specialist to join our team. In this role, you will maintain and update customer master records in SAP, ensuring data accuracy and integrity across systems.

Responsibilities:

• Create, update, and maintain customer master records in SAP in alignment with company data standards and governance policies.
• Ensure data accuracy, completeness, and consistency across all relevant systems and business units.
• Perform data validation and quality checks, identifying and resolving discrepancies or duplicate records.
• Support cross-functional teams (Sales, Finance, Customer Service) by providing accurate and timely customer data.
• Collaborate with Master Data Governance (MDG) or IT teams to improve data processes and system performance.
• Assist in data migration, cleansing, and enrichment projects as needed.
• Generate and analyze reports or metrics related to customer master data performance and quality

Job Qualifications

• Bachelor’s degree in finance or related field required
• Familiarity with transaction verification procedures and compliance standards.
• ERP systems such as NetSuite/SAP systems
• Proficient with Microsoft Office Suite applications including Word, Excel and Outlook
• Proficient in English
• Previous experience in accounts receivable (AR) management will be valued
• Clear and effective communication skills for responding to customer inquiries

Our Offer

• Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong
• Annual incentive plan based on division financial performance and your seniority
• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year
• Corporate Health Insurance
• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)
• Up to 28 days of annual leave based on seniority
• We have a strong Work from Home culture and take into consideration punctual needs and more
• Flexible working schedule. You’ll find the flexibility for balance in your life
• Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.