Project Manager Tax & Accounting Software
Wolters Kluwer
Job Summary
As a Project Manager for Tax & Accounting Software, you will be the central point of contact for customers and internal teams, guiding projects from start to finish. Your responsibilities include defining project scope, managing project phases, monitoring progress, and ensuring smooth transitions to support. You will collaborate closely with Sales, Product Management, and Customer Support, focusing on customer satisfaction and quality service delivery within an innovative software environment.
Must Have
- Initial experience as a Project Manager or in a similar role.
- Strong communication and customer-oriented skills.
- Stress-resistant and solution-oriented mindset.
- Fluent in Dutch and proficient in English.
- Ability to guide projects from start to finish.
- Monitor project progress and ensure smooth handover to support.
- Collaborate with Sales, Product Management, and Customer Support.
Good to Have
- Interest in accounting
Perks & Benefits
- A varied and independent role in an ambitious team.
- Modern tools and documentation to perform your job efficiently.
- Competitive salary package, extra-legal benefits, and a healthy work-life balance.
- Room for personal growth and development.
Job Description
Do you want to build customer satisfaction and quality service within an innovative software environment? Do you have initial experience as a Project Manager and are you ready for a new challenge? Then we are looking for you!
About Wolters Kluwer Tax & Accounting Software
We develop and sell software solutions for tax and accounting professionals. You will join a dynamic and ambitious team where customer focus and quality are central.
Your role
As a Project Manager, you are the central point of contact for our customers and internal teams. You guide projects together with the consultant from start to finish, monitor progress, and ensure a smooth handover to support. You work closely with Sales, Product Management, and Customer Support.
What will you do?
- Determine the project scope and, if necessary, request a new proposal (e.g., for cloud vs. on-premise trajectories).
- Divide projects into phases, create work orders, contacts, and service agreements.
- Check and monitor the project checklist.
- Monitor lead time and communicate to Sales.
- Follow up on cases linked to projects and support consultants.
- Organize and coordinate internal meetings.
- Guide the handover to Support/CS, together with the consultant or independently.
- Follow up and close projects after customer approval.
- Collect feedback, improve processes, and communicate about them.
- Proactively look ahead in the deployment of means and resources.
Who are you?
- You have initial experience as a Project Manager or in a similar role.
- You are strong in communication and customer-oriented.
- You are stress-resistant and think in solutions.
- You speak fluent Dutch and have a good knowledge of English.
- Interest in accounting is a plus, prior knowledge is not a requirement.
What do we offer you?
- A varied and independent role in an ambitious team.
- Modern tools and documentation to perform your job efficiently.
- Competitive salary package, extra-legal benefits, and a healthy work-life balance.
- Room for personal growth and development.
Interested? Apply now and help build the future of Tax & Accounting Software!