Office Manager

Be the Heart of Our Office – Join Us as Our Office Manager!

At the Consumer Support Centre (CRC), we’re all about creating an amazing experience not just for our players, but for our people too. That’s where you come in!

We’re on the lookout for a superstar Office Manager, someone who’s organised, unflappable, and brings positive energy to every corner of the office. You’ll be the go-to person who keeps things running smoothly, makes everyone feel welcome, and adds a little sparkle to the everyday.

From planning feel good events to keeping the office buzzing with good vibes, no two days are the same. You’ll have the freedom to get creative, take initiative, and make a real impact on how our team connects, collaborates, and thrives.

If you love a challenge, think on your feet, and enjoy making people smile, this could be your perfect next move.

What you’ll be doing:

💡 Lead & Innovate

• Consistently look for ways to improve the employee experience, reduce costs or improve efficiencies
• Work with the HR team and wider management team to organise events and employee experience activities

🚀 Develop & Deliver

• Manage the facilities and day-to-day running of the office
• Maintain supplies of food, beverages and other staples by monitoring stock and coordinating deliveries
• Make sure the incoming and outgoing post is taken care of
• Look after our DSE requirements and support any desk moves

⚙️ Optimise & Automate

• Maintain easy-to-use reference guides on Workplace processes so the team can support when you’re not here (we don’t mind you taking some time off!)
• Manage and maintain records of expenditure in all areas, producing reports as required and working with our Finance team

💬 Engage & Support

• We really value health and wellbeing here — you’ll work with Health Advocates to manage our Better Health at Work initiative
• Coordinate and communicate relevant employee benefits (e.g. you can get a massage in the office every Tuesday and Wednesday!)

🛡️ Plan & Protect

• Monitor and support health and safety within the office and discuss any incidents or concerns with the Senior HR Manager
• Manage the relationship with our suppliers, landlord and partners to ensure the office is a great place to work, including cleaning contracts and security, and keep our suppliers to their promises

🤝 Collaborate & Communicate

• Organise travel requirements for our Newcastle-based employees
• Create key relationships within the team as well as externally with suppliers and other partners

QUALIFICATIONS

✅ What We’re Looking For

We’re after someone with the right mix of experience and a positive, can-do attitude as you will be an ambassador for Ubisoft Ltd for all our visitors. Here’s what we need:

• GCSEs (or equivalent) in English and Maths
• Experience in an office management or support or similar role
• Great communication and people skills
• A passion for delivering excellent service and employee experience
• Super organised, detail-focused, and discreet
• Able to juggle multiple tasks in a fast-paced environment
• Comfortable using VoIP tools (ideally Microsoft Teams)
• Confident managing your own workload and keeping others in the loop
• Proactive, solutions-focused, and always looking to improve

ADDITIONAL INFORMATION

We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities, while giving you the opportunity to maintain your work-life balance. Please note that some roles are fully office-based and are not eligible for hybrid working.

Benefits

With Ubisoft CRC, you will receive a competitive salary along with:

• Personal performance bonus
• Private Health Insurance (including eye care and dental)
• Life Assurance
• Long Term Disability Insurance
• Pension
• Significant discount on the world’s best video games
• Access to Ubisoft's back catalogue on PC
• 25 days of holiday

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.