Research Operations Manager

2K Games, a global video game company, is seeking an experienced Research Operations Manager to join its Research & Insights team. This role focuses on driving operational excellence through budget tracking, process optimization, roadmap alignment, and data analysis. The manager will ensure smooth team operations, partner with leadership, and manage resources to deliver impact in a fast-paced environment, contributing to 2K's portfolio of world-class games.

Must Have

• Manage budget planning, tracking, and vendor coordination for the Research & Insights team.
• Design, implement, and optimize operational processes that improve team effectiveness and consistency.
• Partner with leadership and cross-functional teams to align research roadmaps with broader organizational priorities.
• Oversee operational planning, resource allocation, and project coordination across multiple initiatives.
• Build and maintain reporting dashboards and trackers to monitor progress, resource utilization, and impact.
• Conduct data analysis to identify opportunities for process improvement and operational efficiency.
• 5-7 years of experience in design operations, program management, or research operations.
• Strong organizational and analytical skills with experience managing budgets and operational workflows.
• Excellent communication and collaboration skills to work effectively across research, product, operations, and leadership teams.
• A problem-solver who thrives in fast-paced, dynamic environments and can adapt quickly to shifting priorities.
• Ability to design processes for scale and optimize team workflows.
• Proficiency with common documentation and content management tools (e.g., Airtable, Confluence, Notion, SharePoint, Google Workspace, or similar).

Good to Have

• Passion for or interest in video games and gaming.
• Background in research operations, consumer insights, or analytics functions.
• Proficiency with Excel, SQL, or BI tools for data tracking and reporting.
• Passion for gaming and a deep interest in understanding player communities.

Perks & Benefits

• Bonus and/or equity awards
• Eligibility to participate in 401(K) plan
• Employee Stock Purchase Program
• Medical, dental, vision, and basic life insurance coverage
• 14 paid holidays per calendar year
• Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
• Up to 10 paid sick days per calendar year
• Paid parental and compassionate leave
• Wellbeing programs for mental health and other wellness support
• Family planning support through Maven
• Commuter benefits
• Reimbursements for fitness-related expenses

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios are responsible for developing 2K's portfolio of world-class games across multiple platforms, including Visual Concepts, Firaxis, Hangar 13, CatDaddy, Gearbox, Cloud Chamber, and HB Studios. 2K publishes titles in today's most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier's Civilization, WWE 2K, and XCOM. At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions.

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

What We Need:

2K is seeking an experienced Research Operations Manager to support the Operations pillar of the Research & Insights team. You will play a critical role in ensuring that our team runs smoothly and effectively by driving operational excellence across budget tracking, process creation and optimization, roadmap alignment, and data analysis.

This role will require strong operational leadership and project management experience, including budget ownership, process design and rollout, and cross-functional coordination. You will partner closely with the Director of Research Operations and Research Program Manager to establish scalable processes, align priorities across stakeholder teams, and ensure resources are managed to deliver impact.

The successful candidate will have a proven track record of building and managing operations in fast-paced environments, with the ability to balance execution and big-picture alignment. You should be comfortable managing budgets, designing processes for scale, and employing data to guide decision-making.

What You Will Do:

• Manage budget planning, tracking, and vendor coordination for the Research & Insights team.
• Design, implement, and optimize operational processes that improve team effectiveness and consistency.
• Partner with leadership and cross-functional teams to align research roadmaps with broader organizational priorities.
• Oversee operational planning, resource allocation, and project coordination across multiple initiatives.
• Build and maintain reporting dashboards and trackers to monitor progress, resource utilization, and impact.
• Conduct data analysis to identify opportunities for process improvement and operational efficiency.

What will make you a great fit:

• 5-7 years of experience in design operations, program management, or research operations.
• Strong organizational and analytical skills with experience managing budgets and operational workflows.
• Excellent communication and collaboration skills to work effectively across research, product, operations, and leadership teams.
• A problem-solver who thrives in fast-paced, dynamic environments and can adapt quickly to shifting priorities.
• Ability to design processes for scale and optimize team workflows.
• Proficiency with common documentation and content management tools (e.g., Airtable, Confluence, Notion, SharePoint, Google Workspace, or similar).

Bonus Points:

• Passion for or interest in video games and gaming.
• Background in research operations, consumer insights, or analytics functions.
• Proficiency with Excel, SQL, or BI tools for data tracking and reporting.
• Passion for gaming and a deep interest in understanding player communities.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never use instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

The pay range for this position in California at the start of employment is expected to be between $100,200 and $148,320 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

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