Sales Advisor (H&M Aeon Mall Tottori Kita)

Company Description

H&M Group is a global company that operates fashion brands and businesses worldwide. Our goal is to achieve excellent design, affordable prices, and environmentally friendly methods, all without compromise. We aim to bring fashion to everyone and act with the customer first in mind. We work with passionate and unique members who share a common culture and corporate philosophy. Together, we cooperate and aim to advance the fashion industry towards a sustainable future so that more people can enjoy it.

Why not take a new step?

Our uniqueness lies in our culture of respecting diversity and cooperation, strong values, and opportunities for growth. But above all, what makes us who we are is the "people" we work with. Would you like to become a member of our team and grow with us?

Your new journey starts here.

\* Store position evaluation:

Due to the large number of applications for Sales Advisor positions, we use an online assessment method based on skills as part of the selection process, and you will be required to complete tasks. Your answers will be scored by an evaluation tool based on criteria set by the H&M Group.

\* After completing the evaluation, you will have the opportunity to share feedback and ask questions. If you encounter any problems or wish to use an alternative evaluation method, please contact recruitment_support@hm.com. Choosing an alternative method will not affect your application.

For more details on personal information, please refer to our privacy notice.

\*\* We conduct a fair, equal, and merit-based recruitment process. Therefore, please refrain from attaching a cover letter when applying.

Job Description

As an H&M Sales Advisor, you will support customers to enjoy a comfortable shopping experience. You will greet customers with a smile, guide them through the store to help them find what they are looking for, and introduce H&M products.

You will value our company's philosophy and contribute to your own growth and the company's growth.

Main duties

• Clearly convey knowledge about fashion and products so customers can choose items that suit them.
• Collaborate with the team to provide service that exceeds expectations, ensuring customer satisfaction with their H&M shopping experience.
• Always maintain a well-stocked sales floor and an organized back office to ensure a comfortable environment.
• Support store opening and closing operations.
• Positively convey your own and the brand's appeal when interacting with customers.

Team members

Our stores are important places for H&M where customers can directly experience the brand. All employees working in the store, including Sales Advisors, Store Managers, and Visual Merchandisers, strive to create a warm and inviting atmosphere. We also cooperate with the area team, sharing information with other stores to achieve success together. With the team, we support customers to enjoy the latest trends and styles that suit them. We build good relationships with customers and deliver fashion to many people.

Qualifications

We are looking for people who meet the following criteria:

• Those with experience/interest in fashion, retail, or customer service (inexperienced candidates welcome).

We also welcome those who:

• Love fashion, customer service, coordination, and want to contribute to sales by conveying product appeal.
• Enjoy working with a team and can thrive in a dynamic environment.
• Have communication skills, are creative, and eager to learn new systems and grow.
• Are flexible and proactive.

Additional Information

The appeal of working at H&M

H&M Group values a vibrant workplace environment where everyone can work comfortably.

We offer employees opportunities for global career advancement and comprehensive welfare benefits.

Employment contract period: Indefinite employment contract (full-time employee)

Trial period: 3-6 months (salary and working hours during the trial period: same as permanent employment)

Work location: (Immediately after hiring) H&M (Aeon Mall Tottori Kita), or other designated stores

(Scope of change) Sales and company-defined duties at headquarters

Working hours: Monthly shift system (8 hours work, 60 minutes break)

Holidays: 2 days off per week

Details of overtime work: Store manager's prior approval required for overtime to ensure work-life balance

Annual salary: 2.24 million yen (annual salary system) ~

Insurance coverage: Social insurance, employment insurance, workers' compensation insurance, employee pension, health insurance

Benefits: Partial transportation allowance (according to company regulations), employee discount (25% off for employees), employee promotion system, car commuting allowed (varies by store), freedom of clothing/hairstyle/nails, late-night allowance, training system, paid leave, discounts at affiliated facilities, long-service awards (commemorative gifts and bonuses awarded every 5 years of service, regardless of employment type).