Job Description
As a Sales Advisor at H&M, you will support customers to enjoy a comfortable shopping experience. You will greet customers with a smile, guide them through the store to help them find what they are looking for, and introduce H&M products.
We value our company philosophy and contribute to our own growth and the company's growth.
Main Duties
- Clearly convey knowledge about fashion and products to help customers choose items that suit them.
- Collaborate with the team to provide service that exceeds expectations, ensuring customers are satisfied with their shopping experience at H&M.
- Always maintain a well-stocked sales floor and a tidy back office for a comfortable environment.
- Support store opening and closing operations.
- Positively convey your own and the brand's appeal when interacting with customers.
Team Members
Our stores are important places for H&M where customers can directly experience the brand. Everyone working in the store, including Sales Advisors, Store Managers, and Visual Merchandisers, strives to create a warm and inviting atmosphere. We also collaborate with area teams, sharing information with other stores to achieve success together. With the team, we support customers in enjoying the latest trends and styles that perfectly suit them. We build good relationships with customers and bring fashion to many people.
Qualifications
We are looking for individuals who meet the following:
- Those with experience or interest in fashion, retail, or customer service (beginners welcome).
Furthermore, the following individuals are also welcome:
- Those who love fashion, customer service, and coordination, and want to contribute to sales by conveying the appeal of products.
- Those who enjoy working with a team and can thrive in a dynamic environment.
- Those with communication skills, who are creative, and eager to learn new systems and grow.
- Those who are flexible and proactive.
Other Information
Why work at H&M
The H&M Group values a vibrant workplace environment where everyone can work comfortably.
We offer employees global career advancement opportunities and comprehensive benefits.
- Employment Contract Period: Fixed-term labor contract (part-time job)
- Probationary Period: 3-6 months (Salary and working hours during probation: Same as full employment)
- Work Location: (Immediately after hiring) H&M (Favore Toyama store), or other specified stores.
- (Scope of change) Sales and company-defined tasks at headquarters.
- Working Hours: Shift system (8 hours work, 60 minutes break) From 2 days a week, from 4 hours a day OK
- Overtime Details: To ensure work-life balance, prior approval from the store manager is required for overtime.
- Hourly Wage: 1,030 yen~
- Insurance: Workers' Accident Compensation Insurance
- Benefits: Partial transportation allowance (paid according to company regulations), employee discount (25% discount for employees), employee promotion system, car commuting possible (varies by store), free dress code/hair/nails, late-night allowance, training system, paid leave, discounts at affiliated facilities, long-service award (commemorative gift and bonus awarded every 5 years of service, regardless of employment type).
Company Overview
The H&M Group is a global company that develops fashion brands and businesses worldwide. Our goal is to achieve excellent design, affordable prices, and environmentally friendly methods, without compromising on any of them. We aim to bring fashion to everyone and act with the customer first in mind. We work with passionate and unique members who share a common culture and corporate philosophy. Together, we aim to move forward towards a sustainable future, making the fashion industry enjoyable for more people.
Take a New Step
Our uniqueness lies in our culture of respecting diversity and collaboration, strong values, and opportunities for growth. But above all, what makes us is the "people" we work with. Would you like to become a member of our team and grow together? Your new journey starts here.
- Store Position Evaluation:
- Due to the large number of applications for Sales Advisor positions, we use an online assessment method based on skills as part of the selection process, and you will need to complete the tasks. Your answers will be scored by an evaluation tool based on criteria set by the H&M Group.
- After completing the evaluation, you will have the opportunity to share feedback and ask questions. If any problems occur or if you prefer a different evaluation method, please contact recruitment_support@hm.com. Choosing a different method will not affect your application.
For more details on personal information, please refer to our privacy notice.
** We conduct a fair, equal, and merit-based recruitment process.
Therefore, please refrain from attaching a cover letter when applying.