Sales Enablement Specialist

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

We’re looking for a Sales Onboarding & Enablement Specialist to own and scale our global onboarding programs and ensure our sales teams are ramping quickly, effectively, and confidently. This is an exciting time to join: we’re redesigning how we train our sales teams across multiple product lines, and this role will play a central part in bringing that vision to life.

You’ll lead our new hire onboarding programs, new hire bootcamps, design a post-ramp enablement journey that supports reps through their first year, and launch quarterly certifications to reinforce core skills. You’ll also have the opportunity to modernize content, work with platforms like Highspot, Zoom Revenue Accelerator, and Descript, and collaborate across GTM teams to make sure enablement is tied to performance.

This role offers a mix of strategy, content creation, facilitation, and operations—perfect for someone who wants to grow into a future enablement manager or program owner.

🎯 Mission of the Role

Your mission is to ensure that every new Account Executive Sales hire ramps with confidence, mastery, and speed. By delivering engaging onboarding experiences and supporting long-term learning paths, you’ll directly impact time-to-productivity, quota attainment, and overall team performance.

🛠️ What You’ll Do

Own & Scale Global Sales Onboarding

• Run quarterly onboarding bootcamps for sales teams
• Create onboarding playbooks, welcome kits, and guided learning paths
• Track onboarding KPIs like time-to-first-meeting and time-to-first-deal

Design Year-Long Post-Ramp Enablement

• Launch milestone-based learning (30/60/90-day + Month 6 and 12 check-ins)
• Collaborate with Sales Managers to facilitate role-plays and milestone assessments
• Deliver targeted refreshers aligned to product updates and sales plays

Launch & Maintain Certifications in Highspot

• Build quarterly certifications for core Zuora products and sales plays
• Develop pitch rubrics, assessments, and video submission criteria
• Track participation and report performance to sales leadership

Modernize Training Content

• Re-record outdated videos using Zoom and Descript
• Develop engaging microlearning and searchable libraries
• Standardize content formats for better usability and scalability

Enablement Infrastructure

• Manage Highspot onboarding paths and certification hubs
• Automate reminders and manager follow-ups
• Partner cross-functionally with PMM, RevOps, and Sales leaders

What You Bring**

Your Experience

• 2+ years of experience in sales enablement, revenue operations, or a customer-facing role in a B2B SaaS environment
• Confident presenting and facilitating in both live sessions and recorded formats
• Strong project management and organizational skills with a track record of executing programs from start to finish
• Comfortable working cross-functionally and managing multiple stakeholders across Sales, Marketing, and Operations
• Excellent written communication skills, with the ability to distill complex ideas into clear, digestible content
• Experience supporting onboarding programs, internal training, or team enablement initiatives
• Self-starter who thrives in a fast-paced environment and adapts quickly to change
• Motivated by helping others succeed and improving team performance through training and structure

Nice to Haves

• Hands-on experience with enablement or learning platforms like Highspot, Lessonly, or WorkRamp
• Familiarity with tools like Zoom, Highspot, Descript, or Google Workspace
• Experience building certifications, learning paths, or structured onboarding programs
• Exposure to sales methodologies, playbooks, or structured training processes
• Knowledge of the quote-to-cash lifecycle, subscription billing, or SaaS financial workflows
• Basic understanding of adult learning principles or instructional design best practices
• Experience gathering or analyzing training-related metrics (e.g., ramp time, certification completion)
• Passion for continuous improvement and identifying small ways to make big programs better

**Not sure if you meet 100% of the qualifications?

We know that some candidates may hesitate to apply unless they meet every requirement. If you’re excited about this role and believe you could thrive in it, we encourage you to apply—even if your experience doesn’t perfectly align with every bullet point. We’d love to hear from you.

Work Arrangement

This role is remote-first within the United States, with the option to work from our San Francisco office if preferred. We value flexibility and autonomy, while staying connected through collaborative tools and intentional touchpoints with the global team.

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. 

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.