Level AI is a Series C startup founded in 2019, headquartered in Mountain View, California, revolutionizing customer engagement by transforming contact centers into strategic assets. Their AI-native platform utilizes advanced technologies like Large Language Models to extract deep insights from customer interactions, empowering organizations to enhance customer experience and drive growth. As a Sales Engineer, you will work with cutting-edge technologies and contribute to shaping the future of AI-driven enterprise applications. This role involves delivering in-depth product demos, leading product evaluations, and collaborating with engineering to influence the product roadmap, features, and bug reporting. You will leverage deep product knowledge and general tech understanding to devise solutions to customer problems, explain complex data analytics and AI topics, and empower prospect employees to champion the solution.