Sales Mediator Specialist

3 Weeks ago • 3 Years +

Sales

Job Description

The Sales Mediator Specialist will resolve license compliance matters with customers and prospects, negotiating agreements to protect intellectual property and drive sales. This role involves close collaboration with internal teams and resellers to generate new business, meticulous documentation of case activities, and leveraging CRM systems. The specialist will also provide insights on compliance trends to inform proactive strategies.

Good To Have:

Familiarity with intellectual property and software licensing concepts

Must Have:

Resolve license compliance matters amicably by engaging directly with customers and prospects
Negotiate agreements that optimize results while safeguarding Dassault Systèmes’ intellectual property and contributing to channel sales growth
Collaborate closely with internal stakeholders, including the License Compliance, Sales, and Legal teams, as well as value-added resellers, to generate new business opportunities
Document and track case activities, maintaining detailed records and producing periodic reports for forecasting and performance monitoring
Leverage CRM systems and digital tools to manage customer interactions effectively and improve mediation processes
Provide insights on recurring compliance trends to help shape proactive strategies and preventive initiatives
Bachelor’s degree in business, law, or a related field
3+ years of experience in sales and/or software solutions, with exposure to negotiation and compliance topics
Strong communication and negotiation skills
Proven ability to manage complex and sensitive conversations professionally
Proficiency in Microsoft Office Suite and CRM platforms
Strong organizational skills and attention to detail
High emotional intelligence and resilience to navigate challenging discussions with tact and professionalism
Investigative mindset with curiosity and creativity to analyze cases, identify patterns, and propose tailored solutions
Ability to work both independently and collaboratively in a multicultural, cross-functional environment
Fluency in English is mandatory

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Role Description & Responsibilities

Resolve license compliance matters amicably by engaging directly with customers and prospects, ensuring mutually beneficial outcomes.
Negotiate agreements that optimize results while safeguarding Dassault Systèmes’ intellectual property and contributing to channel sales growth.
Collaborate closely with internal stakeholders, including the License Compliance, Sales, and Legal teams, as well as value-added resellers, to generate new business opportunities.
Document and track case activities, maintaining detailed records and producing periodic reports for forecasting and performance monitoring.
Leverage CRM systems and digital tools to manage customer interactions effectively and improve mediation processes.
Provide insights on recurring compliance trends to help shape proactive strategies and preventive initiatives.

Bachelor’s degree in business, law, or a related field.
3+ years of experience in sales and/or software solutions, with exposure to negotiation and compliance topics.
Strong communication and negotiation skills, with proven ability to manage complex and sensitive conversations professionally.
Proficiency in Microsoft Office Suite and CRM platforms, with strong organizational skills and attention to detail.
High emotional intelligence and resilience to navigate challenging discussions with tact and professionalism.
Investigative mindset with curiosity and creativity to analyze cases, identify patterns, and propose tailored solutions.
Ability to work both independently and collaboratively in a multicultural, cross-functional environment.
Familiarity with intellectual property and software licensing concepts is a strong plus.
Fluency in English is mandatory

Shape your career with 3DS! #WeAre3DS #Sales #Compliance

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Discover Dassault Systèmes

Dassault Systèmes is a catalyst for human progress. We provide business and people with collaborative virtual environments to imagine sustainable innovations. By creating virtual twin experiences of the real world with our 3DEXPERIENCE platform and applications, we bring value to more than 350,000 customers of all sizes, in all industries, in more than 150 countries. Join our global community of more than 23,800 passionate individuals!