Sales Operations Analyst

Job Description:

Job Summary:

As a Business Operations Analyst for distribution business, you will play a critical role in optimizing and streamlining our business processes to support growth and operational excellence. You will work closely with cross-functional teams to analyze business performance, identify opportunities for improvement, and implement solutions that enhance efficiency and effectiveness in our semiconductor operations.

Key Responsibilities:

1. Data Analysis and Reporting:

• Collect, analyze, and interpret complex data related to business operations, including production, supply chain, and sales performance.
• Develop and maintain dashboards and reports to provide actionable insights to management and stakeholders.
• Monitor sales and forecast trends to identify booking opportunities
• Assist in the development and execution of business strategies and operational plans.

2. Process Improvement:

• Evaluate existing business processes and identify opportunities for optimization and automation.
• Collaborate with departments to design and implement process improvements that enhance productivity and reduce costs.

3. Documentation and Training:

• Document business processes, procedures, and best practices to ensure consistency and compliance.
• Develop training materials and conduct training sessions for employees on new processes or systems.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Operations Management or Finance,.
• Experience: 8+ years of experience in business operations, finance or a related field, preferably within the semiconductor or manufacturing industry.
• Skills:
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, BI tools).
• Excellent communication and interpersonal skills with the ability to collaborate effectively
• Knowledge of semiconductor manufacturing processes and industry best practices

Work Conditions:

• Office-based role with occasional travel
• May require working outside regular business hours to support operational needs or projects
• Candidates must be willing or have work authorization to work in Penang or Singapore