Description

Position at Ness Digital Engineering (India) Private Limited

Job Description: Salesforce Lead Developer – Financial Services Cloud & Service Cloud

Position: Salesforce Lead Developer

Experience Required: 6+ years

Location: \[Insert Location/Remote\]

Employment Type: \[Full-time/Contract\]

***

About the Role

We are looking for a Salesforce Lead Developer with deep expertise in Financial Services Cloud (FSC), Service Cloud, and extensive hands-on development experience in Apex and Lightning Web Components (LWC). The ideal candidate will have a proven track record of implementing Service Cloud for financial services customers, preferably within insurance. This is a client-facing, technical leadership role that combines solution design, hands-on coding, and integration expertise.

***

Key Responsibilities

• Lead the design, development, and deployment of solutions on Salesforce Financial Services Cloud and Service Cloud.
• Architect and build Lightning Web Components (LWCs) with advanced UI/UX functionality.
• Implement Service Cloud solutions for financial services clients, with a strong preference for insurance industry experience.
• Develop scalable Apex classes, triggers, and integrations with external systems using REST/SOAP APIs.
• Build LWCs to render and update external system data on-demand via callouts, named credentials, and asynchronous processing.
• Ensure adherence to Salesforce coding best practices, performance, and security guidelines.
• Collaborate with solution architects, functional consultants, and business stakeholders to translate requirements into robust technical designs.
• Mentor and guide junior developers, ensuring quality through code reviews and best practices.
• Drive DevOps and CI/CD practices within Salesforce projects.

***

Required Skills & Experience

• 6+ years of Salesforce development experience with strong expertise in Apex, LWC, and integrations.
• Proven experience implementing Service Cloud for financial services customers (insurance experience preferred).
• Hands-on expertise in Financial Services Cloud (FSC).
• Strong understanding of Salesforce data model, security model, and declarative capabilities.
• Experience with external system integrations (REST, SOAP, middleware).
• Ability to design LWCs to fetch and render real-time external data.
• Strong problem-solving, debugging, and performance optimization skills.

***

Certifications

Mandatory:

• Salesforce Platform Developer I (PD1)
• Salesforce Administrator

Preferred:

• Salesforce Service Cloud Consultant
• Salesforce Financial Services Cloud Accredited Professional (or certification if available)
• Salesforce JavaScript Developer I
• Salesforce Platform Developer II

***

Preferred Skills

• Experience in insurance industry Service Cloud implementations.
• Familiarity with Omni-Channel, Knowledge, and Einstein Bots in Service Cloud.
• Exposure to Agile methodologies and DevOps practices.
• Excellent communication and client-facing skills.

***

Why Join Us?

• Work on complex Salesforce FSC and Service Cloud programs for top financial services firms.
• Opportunity to design cutting-edge solutions leveraging Salesforce and modern integration patterns.
• Growth-focused environment with opportunities for leadership and advanced certifications.