SATIC - WorkDay HCM and Payroll

At PwC, business application consultants specialize in optimizing operational efficiency for clients by analyzing needs, implementing software solutions, and providing training. As a Workday consulting generalist, you will offer broad consulting services across various Workday applications, helping clients achieve strategic objectives. The Digital HR Systems Practice provides Application Evolution Services, partnering with clients to solve business problems and maximize HR Technology investment. This role requires a Workday HCM – Time and Absence/Time tracking/Payroll support analyst to deliver managed services, resolve incidents, and provide ongoing maintenance.

Must Have

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Working as part of our Workday Application Evolution Services team using your expertise of Workday to help resolve incidents for our clients whilst also providing ongoing maintenance services.
• Soliciting client requirements, presenting and facilitating workshops, analysing data, and configuring solutions in Workday to ensure configuration remains current.
• Working at all levels within our clients’ organisations from C-suite to the back office operations teams.
• Responsible for timely escalation to lead support analysts of challenges, risks or alternative functional design solutions when necessary.
• Taking responsibility for your own development with more senior colleagues and the development of more junior colleagues through career coaching and mentoring.
• Relevant Qualifications
• 4 – 7 years relevant experience
• Experience of supporting & configuring HCM – Time and Absence/ Time tracking/Payroll
• Experienced in underpinning Cross Product areas such as Security & Reporting.
• Current Workday Pro or Active Implementation Certification in Time and Absence/ Time tracking/Payroll
• The ability to listen to requirements and provide imaginative solutions.
• Strong analytical and problems solving skills with experience in being able to implement and deliver solutions
• Experience of using case management systems for incident tracking and managing SLAs.

Good to Have

• Excellent Communication
• Organisational Agility
• Analytical Mindset
• Resilience
• Team Focused
• Learning Mindset
• Positive Energy
• Approachability
• Proactiveness

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Summary:

The Digital HR Systems Practice are a team of People Technology professionals providing Application Evolution Services for our clients. Our primary objective is not simply to be a support provider who resolves ‘tickets’ but to partner with our clients to ensure that we are solving their business problems and maximising their investment in their chosen HR Technology Platform.

We require a Workday HCM – Time and Absence/Time tracking/Payroll support analyst to join the HR Systems Practice in SATIC

As a configuration analyst in the team you will be responsible for working directly with our clients and service managers on a daily basis to deliver our managed services capability.

Responsibilities:

• Working as part of our Workday Application Evolution Services team using your expertise of Workday to help resolve incidents for our clients whilst also providing ongoing maintenance services.
• Soliciting client requirements, presenting and facilitating workshops, analysing data, and configuring solutions in Workday to ensure configuration remains current.
• Working at all levels within our clients’ organisations from C-suite to the back office operations teams
• Responsible for timely escalation to lead support analysts of challenges, risks or alternative functional design solutions when necessary

Taking responsibility for your own development with more senior colleagues and the development of more junior colleagues through career coaching and mentoring.

Qualifications / Certifications required:

Relevant Qualifications

Experience required:

• 4 – 7 years relevant experience
• Experience of supporting & configuring HCM – Time and Absence/ Time tracking/Payroll
• Experienced in underpinning Cross Product areas such as Security & Reporting.
• Current Workday Pro or Active Implementation Certification in Time and Absence/ Time tracking/Payroll
• The ability to listen to requirements and provide imaginative solutions.
• Strong analytical and problems solving skills with experience in being able to implement and deliver solutions
• Experience of using case management systems for incident tracking and managing SLAs.

Desirable skill sets include:

• Excellent Communication: Strong written and verbal communication skills to engage effectively with internal stakeholders and external candidates.
• Organisational Agility: Ability to manage multiple priorities with precision and attention to detail.
• Analytical Mindset: Comfortable interpreting HR metrics and data to inform decision-making.
• Resilience: Maintains composure and effectiveness under pressure, adapting to changing priorities with confidence.
• Team Focused: Values collaboration and contributes positively to team dynamics and shared goals.
• Learning Mindset: Embraces continuous development and seeks opportunities to grow professionally.
• Positive Energy: Brings enthusiasm and a constructive attitude to daily interactions and challenges.
• Approachability: Builds trust and rapport with colleagues through openness, empathy, and supportiveness.
• Proactiveness: Anticipates needs, takes initiative, and drives tasks forward independently to ensure timely and effective outcomes.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

January 10, 2026