Senior Account Manager

Overview

How You’ll Make an Impact

As an Account Manager at Epsilon, you will be at the forefront of client engagement, ensuring their digital marketing needs are not just met but exceeded. By serving as the primary point of contact for clients, you will oversee the delivery of all campaigns, build and nurture relationships, and provide strategic media recommendations. Your ability to deliver data-driven insights and identify opportunities for optimization will directly contribute to the success of our clients' campaigns and the growth of their accounts. With a passion for digital innovation and a collaborative approach, you’ll play a critical role in transforming the way clients connect with their audiences.

What You’ll Achieve

• Drive the success of digital marketing campaigns by coordinating resources, monitoring performance, and providing actionable insights to clients.
• Build trusted relationships with both internal and external stakeholders, becoming a go-to advisor for strategic media planning and implementation.
• Oversee new campaign launches, ensuring seamless execution and on-time delivery by working closely with Media Delivery and other teams.
• Deliver customized insights and reporting to agency teams, leveraging analytics to inform strategic decisions and campaign optimizations.
• Serve as a key liaison across APAC Audience Media teams, facilitating collaboration and ensuring alignment on goals.
• Champion innovation by challenging current attribution models and driving incremental growth for clients in the evolving digital landscape.

Who You Are

• What you’ll bring with you:
• Industry Expertise: 5+ years of account management or agency experience, with extensive knowledge of AdTech, MarTech, or SaaS solutions.
• Digital Media Savvy: Proficiency in digital media, retargeting, and direct marketing/CRM, with a deep understanding of media planning and measurement tools.
• Stakeholder Collaboration: Ability to partner effectively with internal and external stakeholders, building relationships founded on trust and product knowledge.
• Customer-Centric Focus: Commitment to providing professional, timely, and accurate support to clients, ensuring a superior customer experience.
• Integrity and Authenticity: Operates with honesty, transparency, and authenticity to foster trust and confidence with clients and colleagues.
• Goal-Driven Mindset: Highly motivated to achieve and exceed stretch goals, contributing to the success of both clients and Epsilon.
• Innovative Thinking: Curious and open to challenging traditional approaches, embracing new ideas and opportunities that drive impactful outcomes.
• Collaboration and Teamwork: Thrives in a team environment, working closely with diverse stakeholders to deliver results.
• Technical Acumen: Familiarity with tools like Salesforce and proficiency in managing campaign tracking, reporting, and billing processes.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you and your wellbeing first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to recharge: Additional 5 days annual leave each year after 2 years
• Family Wellbeing: Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits based on service Plus additional 5 days paid carer leave to care for your little ones without having dip into your personal leave
• Work Your World program: enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Rewards and recognition: Shop our rewards store front when you receive points
• Extra Perks: Hybrid work arrangements, Gym memberships, Learning & Development opportunities, Employee wellbeing programs (all-in-one psychological, medical & safety needs)

*Epsilon benefits are subject to eligibility requirements and other terms.*

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com - your personal information will be kept confidential.

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