Senior Account Manager, Korea

At Netflix, the Ads business is rapidly growing in Korea, building a premium advertising solution for brands to connect with engaged audiences. This Senior Account Manager role is for a seasoned individual contributor to drive excellence in complex advertising partnerships. The role involves understanding client objectives, building trusted relationships, identifying upsell opportunities, leading campaign execution, and collaborating with cross-functional teams to ensure campaign success and deliver data-driven insights.

Must Have

• Serve as senior execution and strategy partner to Sales Partners
• Build trusted relationships with client and agency stakeholders
• Drive upsell and expansion opportunities
• Own complex RFPs and media plans independently
• Lead end-to-end campaign execution for multiple advertisers
• Act as main contact for complex campaign issues
• Partner with Ad Operations, Product, Ad Policy, Measurement, Finance
• Proactively identify and adjust for delivery, measurement, or operational risks
• Lead internal projects for best practices
• Deliver performance narratives and insights, own QBRs and ABRs
• Guide clients through measurement results and future planning
• Support monthly billing and invoicing
• Maintain deep expertise in Netflix ad products and policy
• 8+ years in Account Management, Client Services, or Sales Planning
• Experience managing Enterprise or multi-market campaigns
• Strong understanding of Direct IO, Programmatic Guaranteed, PMP models
• Excellent communication and analytical thinking skills
• Ability to use data and insights for strategic discussions
• Comfortable in fast-paced, ambiguous environments
• Familiarity with Kantar or Nielsen brand measurement
• Fluency in spoken and written English

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Team

At Netflix, our Ads business is focused on building a must-buy advertising solution, one that allows brands to connect with diverse audiences who are deeply engaged with the breadth and quality of our content. In Korea, we are at a uniquely exciting moment: over the past year, the Korea Ads team has built strong early momentum, and we are now entering a phase of accelerated growth as we scale the team and expand our impact. As part of the core Netflix Ads organization, the team is helping shape a best-in-class ads business from the ground up, leveraging Netflix’s proprietary ad tech to deliver a premium ad experience for members while enabling brands to connect with deeply engaged audiences.

The Opportunity

Netflix is seeking a Senior Account Manager to drive excellence across complex and high-impact advertising partnerships. This role is designed for a seasoned individual contributor who can independently own complex accounts, navigate ambiguity, and elevate campaign quality and client outcomes through strong judgment and experience.

The Senior Account Manager serves as a trusted execution and strategy partner to Sales Partners, Agencies, and Advertisers, focusing on delivering scalable, repeatable success throughout the campaign lifecycle. This role influences Account Managers by sharing best practices and sound judgment, helping elevate execution quality across the team.

Core Responsibilities:

• Serve as a senior execution and strategy partner to Vertical Sales Partners by deeply understanding client objectives and translating them into effective media solutions
• Build trusted, consultative relationships with client and agency stakeholders through clear, confident, and insight-led communication.
• Identify and drive upsell and expansion opportunities by connecting campaign performance, client business objectives, and Netflix advertising solutions.
• Independently own complex RFPs and media plans, providing advanced recommendations on packaging, pricing, targeting, and delivery approach
• Lead end-to-end campaign execution across multiple advertisers or high complexity accounts
• Act as the main point of contact for complex campaign issues, working with cross-functional teams to resolve them
• Partner closely with Ad Operations, Product, Ad Policy, Measurement, and Finance to navigate beta product setups and execution challenges
• Proactively identify delivery, measurement, or operational risks and adjust plans to ensure campaign success
• Lead internal projects by aligning cross-functional teams around best practices and shared execution standards.
• Deliver clear performance narratives and insights beyond standard reporting, and own QBRs and ABRs for top-tier clients with forward-looking, data-driven recommendations.
• Guide clients through measurement results and implications for future planning
• Support monthly billing and invoicing processes in coordination with Finance
• Maintain deep expertise in Netflix ad products, targeting capabilities, Sponsorship offerings, and Ad Policy
• Contribute to improving processes, documentation, and best practices through hands-on learning

We're looking for:

• 8+ years of experience in Account Management, Client Services, or Sales Planning within the digital media or advertising industry
• Proven experience managing Enterprise client campaigns or multi-market campaigns
• Strong understanding of Direct IO, Programmatic Guaranteed, and PMP buying models
• Excellent communication skills with the ability to align multiple stakeholders and navigate nuanced discussions
• Strong analytical thinking with the ability to turn performance data into actionable insights
• Strong ability to use data and insights to support sales pitches, client recommendations, and strategic discussions.
• Comfortable operating in fast-paced, ambiguous environments with evolving products and processes
• Familiarity with brand measurement partners such as Kantar or Nielsen
• Fluency in spoken and written English
• Genuine interest in our corporate culture (read our memo here)

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.