Position Overview
Autodesk is a leading global technology company that creates software products and services for the architecture, engineering, construction, manufacturing, automotive, media and entertainment industries.
As we expand our Enterprise Customer Success operations in AMER, we are seeking a talented Sr Business Consultant to join our Americas AEC Technical Advisory team to work with Autodesk’s largest customers.
Responsibilities
- Work closely with our clients to develop their digital strategies, define criteria for success, assess current process and project performance, create business value justification for initiatives, and prepare to implement solutions that produce meaningful business results
- Work with Autodesk's largest customers to define approaches to the application of BIM and emerging technologies to their Building Mechanical, Electrical and Plumbing (MEP) projects
- Work with Autodesk account teams to define a strategy (Customer Success Plan) for using Consulting Services and customer engagements to implement those strategies and solutions
- Creating and maintaining high value client relationships based on your ability to solve their business challenges
- Work with the Autodesk Technical Advisory Project Management team to ensure delivery against the Customer Success Plan
- Shape the Autodesk Technical Advisory service offering, with regard to MEP, and how it is delivered
- Work with specialists within Autodesk, and beyond, to support and shape the Autodesk product offering
- Be a trusted partner to customers and internal Autodesk teams
- Help Autodesk customers guide transformational change by applying change management methodologies
- Lead facilitated workshops with Autodesk customers to identify solution opportunities and guide understanding on solution paths
- Lead or help create high-quality design, engineering, and operational management for customers
- Define and track the value of solutions delivered to customers, and help document the impact of customer investment in Autodesk Consulting
- Participate in the development around new and expanded offerings as part of a comprehensive consulting delivery portfolio
- Build the Autodesk Consulting brand by demonstrating expertise within the industry, i.e. presenting at Autodesk University and other industry events, publishing articles and position papers on industry trends
- Lead project delivery efforts, ensuring team members perform to quality
- Advise on project estimation and participate in business development activities
- This is a remote role
- You will report to the Manager of Consulting services for Buildings and Infrastructure in the Americas
Minimum Qualifications
- Bachelor of Science, Bachelor of Engineering in Architecture, Construction, Engineering or related degree
- Must have at least 5+ years of hands-on experience in Buildings - MEP industry (Autodesk products highly preferred – Revit, Autodesk Construction Cloud), with a focus on the development, management and/or delivery of digital design, engineering, and management solutions across a business enterprise
- Must have at least 3 years of experience working on business improvement initiatives that leverage the implementation of digital solutions
- Demonstrate excellence in strategic thinking, innovation, program management, change management, business process optimization, and communications
- Demonstrate ability to facilitate customer workshops leveraging a variety of techniques
- Demonstrate initiative and ability to drive decisions and closure on issues
- Proven ability to work with diverse technical, sales, and project management teams
- Must possess excellent written and oral communication skills, including experience conducting workshops, facilitating meetings, and delivering effective presentations to teams and customers
- Must be able to break down complex topics into a common language understandable by non-technical/business-oriented audiences
- Willingness to travel up to 30% to Autodesk events and customer meetings
Preferred Qualifications
- Strong knowledge of Building MEP design, engineering, construction, and management industry practices, key industry and technology focus areas would be Mechanical Engineering, Electrical Engineering, and Plumbing
- Experience in defining and delivering on business strategy in these areas
- Advanced experience leveraging Autodesk products such as Autodesk Construction Cloud (all modules), Revit, Autodesk Navisworks
- Experience in driving change at the enterprise level