Senior Certification Specialist

Key Responsibilities:

• Program Development:
• Design and develop a certification program that aligns with industry standards and Blue Yonder software capabilities, including defining clear objectives and certification levels.
• Collaborate with subject matter experts to create legally defensible certification exams and assessments that accurately measure proficiency.
• Develop a comprehensive curriculum and study materials to support candidate preparation, ensuring the program meets the needs of diverse learners and industries.
• Program Management:
• Oversee the administration of the certification program, including scheduling, registration, delivery, and maintaining certification records.
• Implement a certification maintenance process, including requirements for recertification and continuing education.
• Monitor and evaluate the effectiveness of the certification program, making data-driven improvements as necessary.
• Stakeholder Engagement:
• Work closely with internal teams, including Product Development, Professional Services, and Marketing, to ensure alignment and integration of the certification program.
• Engage with external stakeholders, including clients and industry partners, to promote the certification program and gather feedback.
• Quality Assurance:
• Implement quality assurance processes to ensure the integrity, credibility, and legal defensibility of the certification program.
• Stay updated on industry trends, best practices in certification and training, and legal standards related to certification exams.
• Reporting and Analytics:
• Develop and maintain metrics to track the success and impact of the certification program.
• Provide regular reports to management on program performance, areas for improvement, and feedback from participants.

Qualifications:

• Bachelor’s degree (or equivalent) in Education, Business, Information Technology, or a related field.
• 5+ years of experience in developing and managing certification programs, preferably in the software or technology sector.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Preferred Qualifications:

• Strong understanding of Supply Chain Management; knowledge of Blue Yonder software and its applications is a plus.
• Certification in instructional design or a related field.
• Experience with learning management systems (LMS) and online assessment tools.
• Familiarity with adult learning principles and instructional design methodologies.
• Knowledge of legal standards and practices related to certification exams.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About Us

Who are we?

We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise.

What do we do?

Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential. ™ blueyonder.com

“Blue Yonder” is a trademark or registered trademark of Blue Yonder, Inc. Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder, Inc.

Blue Yonder, Inc.

15059 N Scottsdale Rd, Ste 400

Scottsdale, AZ 85254