Senior Claims Consultant

Company:

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Marsh

Description:

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We are seeking a talented individual to join our Public Sector team at Marsh. This role will be based Adelaide. This is a hybrid role that has a requirement of working at least three days a week in the office

We will count on you to:

• Manage a cohort of workers compensation claims in compliance with the Return to Work Act 2014, Regulations and RTWSA Code of Conduct for Self Insured Employers
• Coordinate medical reports, independent assessments, investigations and claims estimations to support claim resolution
• Collaborate with employees, managers, medical providers, unions and other stakeholders to facilitate effective return to work outcomes
• Provide strategic advice and case management support to the Local Government Association of SA Inc and represent the Scheme at the SA Employment Tribunal
• Maintain confidentiality and ensure compliance with information release protocols

What you need to have:

• Minimum 2+ years’ experience in workers compensation claims management
• Strong knowledge of the Return to Work Act 2014, relevant regulations and claims management practices
• Excellent negotiation, communication and interpersonal skills
• Ability to work independently, prioritise workloads and manage confidential information

What makes you stand out:

• Relevant tertiary qualifications (desirable but not essential)
• Experience working with local government or self-insured employers (desirable but not essential)
• Understanding of administrative law principles and injury management legal issues
• Proficiency in Microsoft Office applications and analytical skills
• Ability to build and maintain professional relationships across diverse stakeholders

Why join our team:

• Opportunity to make a meaningful impact on workers compensation claims management within the Public Sector
• Work within a supportive and professional environment with a strong focus on collaboration
• Exposure to a variety of stakeholders including RTW consultants, councils, medical professionals and legal representatives
• Commitment to work-life balance and ongoing professional development

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.