Senior Client Manager (Chinese Segment)

1 Minute ago • 3 Years +

Job Summary

Job Description

Maersk is a global leader in integrated logistics, redefining possibilities through innovation. We value diversity, collaboration, and continuous learning, with over 100,000 employees shaping global trade. Join us to harness cutting-edge technologies. We are seeking a Senior Client Manager to achieve new Chinese speaking customer acquisition and revenue growth targets for Ocean & Logistics services, ensuring competitiveness and innovation.
Must have:
  • Manage current assigned portfolio and develop new customers.
  • Secure business and achieve sales objectives within the Sales Channel.
  • Build understanding and relationships with key Chinese speaking customers.
  • Build understanding of all service offerings to offer integrated logistics solutions.
  • Develop customer value propositions for appropriate business opportunities.
  • Strive for consultative sales to distinguish market presence.
  • Follow direction settings and stay on top of business signals.
  • Communicate significant trends, price fluctuation and policies to assigned portfolio.
  • Work closely with Customer Service, Commercial Planning, Product and other related functions.
  • Coordinate and execute commercial approach in response to customer needs and market situation.
  • Research and understand the territory/verticals to identify and establish business contacts.
  • Ensure sales systems and reporting are precise and up to date.
Perks:
  • Valued, recognized and well rewarded

Job Details

We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Role Summary

We are looking for a Senior Client Manager to help us meet our new Chinese speaking customer acquisition and revenue growth targets on both Ocean & Logistics services by keeping our company competitive and innovative.

Key Responsibilities

  • Manage the current assigned portfolio and mainly develop new customers; secure business and achieve objectives within the Sales Channel (for Ocean, Air Freight, LCL, Customs, Trucking, warehousing, middle miles).
  • Build a good understanding and relationship with key and big Chinese speaking customers/potential customers to get business opportunities.
  • Build a good understanding of all service offerings to be able to offer integrated logistics solutions.
  • Develop customer value propositions for appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers.
  • Follow direction settings and stay on top of business signals to secure both long-term and short-term opportunities.
  • Communicate significant trends, price fluctuation and policies to assigned portfolio.
  • Work closely with Customer Service, Commercial Planning, Product and other related functions to ensure customer needs and market intelligence are updated and communicated. Coordinate and execute commercial approach in response to customer needs and the market situation.
  • Research and understand the territory/verticals to identify and establish business contacts with potential customers.
  • Ensure sales systems and reporting are precise and up to date for management tracking, analysis and planning.

We Are Looking For

  • More than 5 years’ work experience in shipping and logistics industry with 3 years of experience in the same position.
  • A good understanding of Ocean and wide range of logistics services.
  • Fluency in Khmer, English and Chinese language is a must.
  • Deep understands the competitive landscape and can adjust approaches to customers as a result.
  • Proven track record of targeting, pursuing and winning large opportunities, through both personal and collaborative selling efforts, in tendered and non-tendered environments.
  • Strong presence and ability to communicate / present / consult with ‘C’ level decision makers in Chinese speaking company.
  • Good understanding on cross border trucking service between Cambodia- Vietnam and Thailand.
  • Ability to work independently or a TEAM player in a fast-paced international environment and cope with large scale business challenges.
  • Capable in building strong and lasting relationships and networks at multiple levels, focusing on decision makers and influencers, both locally and internationally.
  • Well-developed communication, persuasiveness, influencing and presentation skills as well as ability to do needs evaluation and handle most common customer objections.
  • Has strong negotiation skills and project management.
  • Resilient, tenacious and persistent.
  • Self-Motivated and performance driven.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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About The Company

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

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